Sony Ericsson W902 User Guide - Page 70

Troubleshooting Some problems will require you to call your network operator. For more support go to www.sonyericsson.com/support. Common questions I cannot synchronize with an Internet service, use the Internet, PlayNow™, TrackID™, My friends, Java, picture messaging, email, or blogging Your subscription does not include data capability. Settings are missing or incorrect. You can download settings using the setup wizard or by going to www.sonyericsson.com/support. To download settings using the Setup wizard 1 From standby select Menu > Settings > the General tab > Setup wizard > Settings download. 2 Follow the instructions that appear. Contact your network operator or service provider for more information. I have problems with memory capacity or the phone is working slowly Restart your phone every day to free memory or do a Master reset. Master reset If you select Reset settings, the changes that you have made to settings will be deleted. If you select Reset all, your settings and content, such as contacts, messages, pictures, sounds and downloaded games, will be deleted. You may also lose content that was in the phone at purchase. To reset the phone 1 From standby select Menu > Settings > the General tab > Master reset. 2 Select an option. 3 Follow the instructions that appear. I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. The battery is worn out and needs to be replaced. See Charging the battery on page 8. 68 Troubleshooting This is the Internet version of the User guide. © Print only for private use.