Sony DPF D100 Operating Instructions - Page 36

Troubleshooting If trouble occurs Before submitting the photo frame for repair, try using the following guidance to solve the problem. If the problem persists, consult with your Sony dealer or Sony service facilities. Power supply Symptom Check item The power cannot • Is the power plug inserted be turned on. properly? Cause/Solutions c Insert the power plug properly. Displaying images If the power is turned on but images are not displayed or the settings of the operation screen cannot be configured, confirm the following check items. Symptom No images are displayed on the screen. Some images are not displayed. Images are not played back in the order of shooting date. Check item • Is a memory card inserted properly? • Does the memory card contain images saved with a digital camera or other device? • Is the file format compatible with the DCF? • Are the images displayed in the index view? • Were these images saved from a computer? • Were these images edited on a computer? Cause/Solutions c Insert a memory card properly. (.pages 17) c Insert a memory card containing images. c Check the file formats that can be displayed. (.page 44) c A file that is not compatible with DCF may not be able to be displayed with the photo frame, even if it can be displayed with a computer. c If the image is displayed in the index view but cannot be displayed as single image, the image file may be damaged even though its thumbnail preview data is fine. c A file that is not compatible with DCF may not be able to be displayed with the photo frame, even if it can be displayed with a computer. c When images are saved on a computer, the modification date of the image files may change. Therefore, images may be played back in the order of modification date. 36 GB