Sony DPF D92 Operating Instructions - Page 55

Troubleshooting If trouble occurs Before submitting the photo frame for repair, try using the following guidance to solve the problem. If the problem persists, consult with your Sony dealer or Sony service facilities. Power supply Symptom Check item The power cannot • Is the power plug inserted be turned on. properly? Cause/Solutions c Insert the power plug properly. Displaying images If the power is turned on but images are not displayed or the settings of the operation screen cannot be configured, confirm the following check items. Symptom No images are displayed on the screen. Images are not played back in the order of shooting date. Check item • Is a memory card inserted or an external device connected properly? • Does the memory card contain images saved with a digital camera or other device? • Are images stored on the external device? • Is the file format compatible with DCF? • Were these images saved from a computer? • Were these images edited on a computer? Cause/Solutions c Insert a memory card or connect an external device properly. (.pages 21, 49) c Insert a memory card containing images or connect an external device containing images. c Check the file formats that can be displayed. (.page 64) c A file that is not compatible with DCF may not be able to be displayed with the photo frame, even if it can be displayed with a computer. c The information on the shooting date may be changed or lost when you edit or save an image file on a computer. Troubleshooting Continued 55 GB