Sony DR-GA500 Operating Instructions - Page 21

Additional Information, Symptom, Cause and remedy

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Page 21 highlights

Symptom Loud background noise The surround sound effect is not obtained Sound is disrupted No sound from the microphone Low sound from the microphone Recorded sound from the microphone is noisy Distorted sound from the microphone The MIC MUTING switch does not work The computer output level settings of the center speaker and subwoofer may be reversed. Cause and remedy  If you connect the processor to a computer using the multi-channel cable, increase the volume level on the connected sound device.  Separate the processor from the computer.  The INPUT setting does not match the actual connection method. (Example: the input signal is 2ch, the INPUT setting is 7.1ch, etc.)  Set the INPUT switch to the appropriate input signal.  Set the EFFECT switch to "FPS" or "SURROUND" (page 17).  The surround effect does not work for monaural sound sources.  The INPUT setting does not match the actual connection method. (Example: the input signal is 2ch, the INPUT setting is 7.1ch, etc.)  Set the INPUT switch to the appropriate input signal.  The CPU of your computer is overloaded, if connection is by the supplied USB cable.  Exit other unnecessary applications.  Other USB devices are connected to your computer and being used simultaneously while connected by the supplied USB cable.  Quit operating other USB devices.  Connect the microphone plug properly.  The MIC MUTING switch on the headset is set to "ON."  Slide the MIC MUTING switch to "OFF."  The audio recording device of your computer is not set correctly (page 13).  Connect the microphone plug properly.  Move the microphone to the correct position.  The volume level of the microphone is set too low on the computer.  Increase the volume level of the microphone on the computer.  There are electrical wires, fluorescent lights, or mobile phones near the headset (especially the microphone).  Move away from any possible sources of electromagnetic interference.  Headphone sound leaked to the microphone.  Move the microphone to the correct position.  The volume level of the microphone is set too high on the computer.  Decrease the volume level of the microphone on the computer.  The computer's microphone input is already muted.  Cancel microphone muting on the computer.  Depending on the computer, the computer output level settings of the center speaker and subwoofer may be reversed. Before changing the computer output level, refer to the operating instructions for details on operation of your computer. Additional Information 21GB

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±1
GB
Additional Information
Symptom
Cause and remedy
Loud background noise
If you connect the processor to a computer using the multi-channel cable,
increase the volume level on the connected sound device.
Separate the processor from the computer.
The INPUT setting does not match the actual connection method. (Example:
the input signal is 2ch, the INPUT setting is 7.1ch, etc.)
Set the INPUT switch to the appropriate input signal.
The surround sound effect
is not obtained
Set the EFFECT switch to “FPS” or “SURROUND” (page 17).
The surround effect does not work for monaural sound sources.
The INPUT setting does not match the actual connection method. (Example:
the input signal is 2ch, the INPUT setting is 7.1ch, etc.)
Set the INPUT switch to the appropriate input signal.
Sound is disrupted
The CPU of your computer is overloaded, if connection is by the supplied USB
cable.
Exit other unnecessary applications.
Other USB devices are connected to your computer and being used
simultaneously while connected by the supplied USB cable.
Quit operating other USB devices.
No sound from the
microphone
Connect the microphone plug properly.
The MIC MUTING switch on the headset is set to “ON.”
Slide the MIC MUTING switch to “OFF.”
The audio recording device of your computer is not set correctly (page 13).
Low sound from the
microphone
Connect the microphone plug properly.
Move the microphone to the correct position.
The volume level of the microphone is set too low on the computer.
Increase the volume level of the microphone on the computer.
Recorded sound from the
microphone is noisy
There are electrical wires, fluorescent lights, or mobile phones near the headset
(especially the microphone).
Move away from any possible sources of electromagnetic interference.
Headphone sound leaked to the microphone.
Move the microphone to the correct position.
Distorted sound from the
microphone
The volume level of the microphone is set too high on the computer.
Decrease the volume level of the microphone on the computer.
The MIC MUTING switch
does not work
The computer’s microphone input is already muted.
Cancel microphone muting on the computer.
The computer output level
settings of the center
speaker and subwoofer may
be reversed.
Depending on the computer, the computer output level settings of the center
speaker and subwoofer may be reversed. Before changing the computer output
level, refer to the operating instructions for details on operation of your
computer.