Sony HCD-C700 Operating Instructions - Page 73

Additional Information, Troubleshooting, Power, Picture, Sound

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Additional Information Troubleshooting If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The power is not turned on. , Check that the AC power cord (mains lead) is connected securely. Picture There is no picture. , The connecting cords are not connected securely. , The connecting cords are damaged. , The system is not connected to the correct TV input jack (page 23). , The video input on the TV is not set so that you can view pictures from the system. Picture noise appears. , The disc is dirty or flawed. , If the picture output from your system goes through your VCR to get to your TV, the copy-protection signal applied to some DVD programmes could affect picture quality. If you still experience problems even when you connect your system directly to your TV, try connecting your system to your TV's S-video input (page 23). Even though you set the aspect ratio in "TV TYPE" of "SCREEN SETUP," the picture does not fill the screen. , The aspect ratio of the disc is fixed on your DVD. The picture is black and white. , Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system. Sound There is no sound. , The connecting cord is not connected securely. , The connecting cord is damaged. , Press MUTING on the remote if "MUTING ON" is displayed on the front panel display. , The protective device on the system has been activated because of a short circuit. Turn off the system, eliminate the short-circuit problem and turn on the power again. , The audio connecting cord is damaged. Replace it with a new one. , The system is in pause mode or in Slowmotion Play mode. Press H to return to normal play mode. , Fast forward or fast reverse is performed. Press H to return to normal play mode. , Check the speaker settings (pages 25, 69). The left and right sounds are unbalanced or reversed. , Check that the speakers and components are connected correctly and securely. , Adjust the front balance parameter in the LEVEL menu (pages 29, 69). Severe hum or noise is heard. , Check that the speakers and components are connected securely. , Check that the connecting cords are away from a transformer or motor, and at least 3 meters (10 feet) away from a TV set or fluorescent light. , Move your TV away from the audio components. , The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. , Clean the disc. continued 73 Additional Information

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73
Additional Information
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
,
Check that the AC power cord (mains lead) is
connected securely.
Picture
There is no picture.
,
The connecting cords are not connected
securely.
,
The connecting cords are damaged.
,
The system is not connected to the correct TV
input jack (page 23).
,
The video input on the TV is not set so that
you can view pictures from the system.
Picture noise appears.
,
The disc is dirty or flawed.
,
If the picture output from your system goes
through your VCR to get to your TV, the
copy-protection signal applied to some DVD
programmes could affect picture quality. If
you still experience problems even when you
connect your system directly to your TV, try
connecting your system to your TV’s S-video
input (page 23).
Even though you set the aspect ratio
in “TV TYPE” of “SCREEN SETUP,”
the picture does not fill the screen.
,
The aspect ratio of the disc is fixed on your
DVD.
The picture is black and white.
,
Depending on the TV, the picture on the
screen becomes black and white when you
play a disc recorded in the NTSC colour
system.
Sound
There is no sound.
,
The connecting cord is not connected
securely.
,
The connecting cord is damaged.
,
Press MUTING on the remote if “MUTING
ON” is displayed on the front panel display.
,
The protective device on the system has been
activated because of a short circuit. Turn off
the system, eliminate the short-circuit
problem and turn on the power again.
,
The audio connecting cord is damaged.
Replace it with a new one.
,
The system is in pause mode or in Slow-
motion Play mode. Press
H
to return to
normal play mode.
,
Fast forward or fast reverse is performed.
Press
H
to return to normal play mode.
,
Check the speaker settings (pages 25, 69).
The left and right sounds are
unbalanced or reversed.
,
Check that the speakers and components are
connected correctly and securely.
,
Adjust the front balance parameter in the
LEVEL menu (pages 29, 69).
Severe hum or noise is heard.
,
Check that the speakers and components are
connected securely.
,
Check that the connecting cords are away
from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or
fluorescent light.
,
Move your TV away from the audio
components.
,
The plugs and jacks are dirty. Wipe them with
a cloth slightly moistened with alcohol.
,
Clean the disc.
continued