Sony KDF E60A20 Operating Instructions - Page 82

Troubleshooting, Remote Control, CableCARD Device

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Page 82 highlights

Other Information Troubleshooting Remote Control Problem Remote control does not operate Cannot change channels with the remote control Remote control does not operate non-Sony video equipment Possible Remedies ❏ The batteries could be weak. Replace the batteries. ❏ Check the orientation of the batteries. ❏ Press TV (FUNCTION) once, and the TV indicator lights up. You may have inadvertently pressed SAT/CABLE (FUNCTION), which changes the remote control to SAT or CABLE mode. ❏ Make sure this unit's power cord is connected securely to the wall outlet. ❏ Locate the unit at least 3-4 feet away from fluorescent lights. ❏ If you are using the TV to change channels, first press TV (FUNCTION) once, and the TV indicator lights up. ❏ If you are using another device to change channels, be sure you have not inadvertently switched your TV from the channel 3 or 4 setting. ❏ If you are using another device to change channels, be sure to press FUNCTION for that device. For example, if you are using your cable box to change channels, be sure to press SAT/CABLE (FUNCTION) once, and the SAT/CABLE indicator lights up. ❏ If you replaced the batteries to the remote recently, the code numbers for the video equipment may need to be reset. ❏ There may be more than one code for the equipment that you are attempting to operate. ❏ There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote. You may need to use the equipment's original remote control. CableCARD Device Problem Possible Remedies Problems using CableCARD ❏ device or CableCARD services ❏ ❏ ❏ Check that the CableCARD device is inserted properly (see pages 25-26). The CableCARD device must be activated by your local cable TV provider before you can receive digital cable TV services. See the activation instructions on pages 25-26. Check the Diagnostics and CableCARD menu options (see page 74). (This can be useful in providing information to an authorized technician or repair person.) Contact your cable TV provider. 80

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Other Information
80
Troubleshooting
Remote Control
CableCARD Device
Problem
Possible Remedies
Remote control does not
operate
❏
The batteries could be weak. Replace the batteries.
❏
Check the orientation of the batteries.
❏
Press
TV (FUNCTION)
once, and the TV indicator lights up. You may have
inadvertently pressed
SAT/CABLE (FUNCTION)
, which changes the remote
control to SAT or CABLE mode.
❏
Make sure this unit’s power cord is connected securely to the wall outlet.
❏
Locate the unit at least 3-4 feet away from fluorescent lights.
Cannot change channels with
the remote control
❏
If you are using the TV to change channels, first press
TV (FUNCTION)
once,
and the TV indicator lights up.
❏
If you are using another device to change channels, be sure you have not
inadvertently switched your TV from the channel 3 or 4 setting.
❏
If you are using another device to change channels, be sure to press
FUNCTION
for that device. For example, if you are using your cable box to change channels,
be sure to press
SAT/CABLE (FUNCTION)
once, and the SAT/CABLE indicator
lights up.
Remote control does not
operate non-Sony video
equipment
❏
If you replaced the batteries to the remote recently, the code numbers for the video
equipment may need to be reset.
❏
There may be more than one code for the equipment that you are attempting to
operate.
❏
There is a possibility that some non-Sony equipment cannot be operated by your
Sony TV remote. You may need to use the equipment’s original remote control.
Problem
Possible Remedies
Problems using CableCARD
device or CableCARD services
❏
Check that the CableCARD device is inserted properly (see pages 25-26).
❏
The CableCARD device must be activated by your local cable TV provider before
you can receive digital cable TV services. See the activation instructions on pages
25-26.
❏
Check the
Diagnostics
and
CableCARD
menu options (see page 74). (This can
be useful in providing information to an authorized technician or repair person.)
❏
Contact your cable TV provider.