Sony PEG-SJ20 Operating Instructions - Page 205
did not synchronize., I am using Outlook
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Troubleshooting - Frequently Asked Questions HotSync® operation problems I cannot perform a HotSync® operation. What should I check to make sure I am doing it correctly? , Check that the operating system of your computer is Windows® 98 Second Edition/Me/2000 Professional/XP. , Check the Windows task tray to make sure the HotSync Manager is running. If it is not running, open the HotSync Manager from the Start menu. , Make sure that the USB cable is connected securely to the computer. I performed a HotSync operation, but one of my applications did not synchronize. , Click the HotSync Manager and choose Custom. Check that the correct conduit is active. I am using Outlook® as my PIM, but I cannot perform a HotSync operation. , Click the HotSync Manager and choose Custom. Check that the correct conduit is active. , Check that the correct conduit is installed. Reinstall the HotSync Manager and make sure the correct conduit is selected. , Make sure that Intellisync Lite is installed. See "Step 4: Installing the Palm Desktop for CLIÉ software on your computer" in the Read This First manual for details. I cannot launch the HotSync Manager. , Make sure that you are not running another program, such as a network or facsimile applications, that uses the serial port you selected in the Setup dialog box. , Back-up the Palm Desktop for CLIÉ software, uninstall it, then reinstall it. , Make sure that Local USB is selected. Continued on next page Chapter 6 Additional information 205