Sony PEG-SJ20 Operating Instructions - Page 214
Getting Help
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Getting Help Sony offers several support options for your CLIÉ handheld. When you have questions or trouble, please refer to one of the following for a solution: ■ Read This First (supplied), Operating Instructions (this guide), and Add-on Application Guide (supplied) describes how to use your CLIÉ handheld. ■ Your Sony CLIÉ Handheld support Web site http://www.sony.com/peg/support/ Provides the latest information on your CLIÉ handheld. On this Web site, you will find: • Frequently Asked Questions (FAQs) • Online Operating Instructions • Installation information • Software updates • Online knowledge base ■ The Sony e-mail support service answers your questions by e-mail. Send your question, and a customer service representative will send you a reply. You can use the e-mail form at http://www.sony.com/peg/support/ ■ The Sony fax-back service provides you with answers to commonly asked questions. You can use this automated service to access a list of available topics and then select the topics that you want to receive. To contact the Sony fax-back service, call 1-877-760-SONY (7669) . ■ The Sony Customer Information Service Center offers information about your CLIÉ handheld and other Sony products that work with your computer. To contact the Sony Customer Information Service Center, call 1-877-760-SONY (7669) . Chapter 6 Additional information 214