Sony SHAKE-X30D Operating Instructions - Page 66

Self-diagnosis Function, Messages, CANNOT PLAY, CODE 01/SGNL ERR, DATA ERROR, DEVICE ERROR

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Self-diagnosis Function When letters/numbers appear on the TV screen or the display When the self-diagnosis function is activated to prevent the system from malfunctioning, a service number appears. The service number consists of an alphabet and numerals (e.g. C 13 50). See the following table for the cause and corrective action. First 3 Cause and corrective characters of action the service number C 13 This disc is dirty. ••Clean the disc with a soft cloth (page 67). C 31 The disc is not inserted correctly. ••Turn off the system, then turn it back on again. Then re-insert the disc correctly. E XX (XX is a number) To prevent a malfunction, the system has performed the self-diagnosis function. ••Contact your nearest Sony dealer or local authorized Sony service facility and give the 5-character service number. Example: E 61 10 Messages One of the following messages may appear or flash on the display during operation. CANNOT PLAY •• A disc that cannot be played back was inserted. 66GB •• A DVD VIDEO with unsupported region code was inserted. CODE 01/SGNL ERR An unsupported audio signal is input from the connected TV's HDMI IN (ARC) jack (page 21). DATA ERROR •• The file is created in unsupported format. •• The file extensions does not match the file format. DEVICE ERROR The USB device could not be recognized or an unknown device is connected. DEVICE FULL The memory of the USB device is full. ERASE ERROR Erase of audio files or folders on the USB device failed. FATAL ERROR The USB device was removed during transfer or erase operation, and may have been damaged. FOLDER FULL You cannot transfer onto the USB device because the number of folders has reached its maximum. GUEST The system has become a Party Guest as the Party Chain function has been activated by a Party Host. HOST The system activated the Party Chain function and has become a Party Host. NO DEVICE No USB device is connected or unsupported device is connected.

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66
GB
Self-diagnosis Function
When letters/numbers appear
on the TV screen or the display
When the self-diagnosis function
is activated to prevent the system
from malfunctioning, a service
number appears. The service
number consists of an alphabet
and numerals (e.g. C 13 50). See the
following table for the cause and
corrective action.
First 3
characters of
the service
number
Cause and corrective
action
C 13
This disc is dirty.
•
Clean the disc with a
soft cloth (page 67).
C 31
The disc is not inserted
correctly.
•
Turn off the system,
then turn it back on
again. Then re-insert the
disc correctly.
E XX
(XX is a
number)
To prevent a
malfunction, the system
has performed the
self-diagnosis function.
•
Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the
5-character service
number.
Example: E 61 10
Messages
One of the following messages may
appear or flash on the display during
operation.
CANNOT PLAY
•
A disc that cannot be played back
was inserted.
•
A DVD VIDEO with unsupported
region code was inserted.
CODE 01/SGNL ERR
An unsupported audio signal is
input from the connected TV’s HDMI
IN (ARC) jack (page 21).
DATA ERROR
•
The file is created in unsupported
format.
•
The file extensions does not match
the file format.
DEVICE ERROR
The USB device could not be
recognized or an unknown device is
connected.
DEVICE FULL
The memory of the USB device is
full.
ERASE ERROR
Erase of audio files or folders on the
USB device failed.
FATAL ERROR
The USB device was removed during
transfer or erase operation, and may
have been damaged.
FOLDER FULL
You cannot transfer onto the USB
device because the number of
folders has reached its maximum.
GUEST
The system has become a Party
Guest as the Party Chain function
has been activated by a Party Host.
HOST
The system activated the Party
Chain function and has become a
Party Host.
NO DEVICE
No USB device is connected or
unsupported device is connected.