Sony SPP-IM977 Operating Instructions - Page 67
Troubleshooting - guide
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Symptom Remedy You hear five short error • Make sure you have set up the base phone correctly beeps when you press (LINE 1) (page 10). or (LINE 2). • Move the handset closer to the base phone. You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 14). The phone does not connect at all, even though the number you dial is correct. • Make sure the dialing mode is set correctly (page 13). The phone does not redial correctly. • Make sure the last dialed number is really the one you want to dial. You hear five short error beeps • The number you last dialed exceeds 32 digits when you try to redial. (including the tone and pause digits if used). • The number you last dialed is erased. You cannot perform the redial • Move the handset closer to the base phone and operations (redialing, checking perform the redial operations again. and erasing the phone number), and "CHANNEL SEARCHING..." appears on the display. You cannot hear anything from • Press (VOLUME) (+) on the base phone to increase the the speakerphone. speaker volume. The handset does not ring. • Make sure the ringer is turned on (page 43). • The battery may be weak. Charge the battery for more than 12 hours (page 14). • Make sure you have set up the base phone correctly (page 10). • Move the handset closer to the base phone. The base phone does not ring. • Set the L1 or L2 RINGER LEVEL switch on the base phone to HIGH or LOW. • Make sure the telephone line cord is securely connected to the telephone outlet. Receiving calls Additional Information continued Additional Information 67US
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