Sony SPP-IM977 Operating Instructions - Page 68
Troubleshooting continued, Symptom, Remedy, Caller ID, Speed dialing, Phone Directory, Intercom
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Speed dialing/ Phone Directory Troubleshooting (continued) During conversation LINE 1 and 2 buttons Symptom Remedy You hear interference during conversation. • Move the handset closer to the base phone. • Place the base phone away from noise sources (page 10). Your conversation is muted • This is the out-of-range alarm. Move the handset and "CHANNEL closer to the base phone within one minute. SEARCHING..." appears on the display. You hear a beep every three • The battery is weak. Charge the battery for more than seconds and E and "BATTERY 12 hours (page 14). LOW" appear on the display. LINE 1 or 2 button flashes when not in use. • Either the handset or the base phone is being used. You hear five short error beeps • Make sure you follow the procedure for storing the and cannot store a number on a number correctly (pages 34, 37). speed dialing key or in the • Make sure the number (including the tone and pause Phone Directory. digits) does not exceed 32 digits. You hear five short error beeps • You have pressed a speed dialing key on which no when you try to make a speed phone number has been stored. dial call. Speed dialing or Phone • Store the correct number (pages 34, 37). Directory dialing is incorrect. The handset does not ring when you use the intercom from the base phone, and the base phone does not ring when you use the intercom from the handset. • The battery may be weak. Charge the battery for more than 12 hours (page 14). • Move the handset closer to the base phone. • Place the base phone away from noise sources (page 10). When pressing (INTERCOM), you hear a busy tone and cannot make an intercom call. • Either the base phone or handset is being used to converse with an outside caller. The caller's name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service. • Caller ID service may not work when the phone is connected to a Private Branch Exchange (PBX). • The call is made through company which does not offer Caller ID service. "OUT OF AREA" will appear on the display. • The call was "blocked". "PRIVATE" will appear on the display. • You have answered the call while "** RINGING **" was displayed. Be sure to answer after the Caller ID data is displayed. Intercom Caller ID 68US Additional Information