Sony STR-D360Z Operating Instructions - Page 17

Additional Information Troubleshooting If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. There's no sound or only a very low-level sound is heard. ▪ Check that the speakers and components are connected securely. ='> Make sure you select the correct component on the receiver. ▪ Make sure you set the SPEAKERS selector correctly. (see page 7) Press MUTING on the remote if "MUTING" is displayed. The protective device on the receiver has been activated because of a short circuit. ("PROTECT" flashes.) Turn off the receiver, eliminate the short-circuit problem and turn on the power again. The left and right sounds are unbalanced or reversed. • Check that the speakers and components are connected correctly and securely. • Adjust the BALANCE control. Severe hum or noise is heard. Check that the speakers and components are connected securely. ♦ Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light. Place your TV away from the audio components. Make sure you connect a ground wire to the antenna ground terminal. ▪ The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. No sound is heard from the center speaker. .•0 Select the appropriate center mode (see page 15). .40 Adjust the speaker volume appropriately (see page 16). No sound or only a very low-level sound is heard from the rear speakers. mlj• Select the appropriate center mode (see page 15). • Adjust the speaker volume appropriately (see page 16). => Make sure you turn on the sound field surround mode function. Radio stations cannot be tuned in. Check that the antennas are connected securely. Adjust the antennas and connect an outdoor antenna if necessary. - ' • The signal strength of the stations is too weak (when you tune in with automatic tuning). Use direct tuning. Make sure you set the tuning interval correctly (when you tune in AM stations with 11) automatic tuning) (see.pages 11 and 18). No stations have been};reset or the preset stations have been cleared (when you tune in with scanning presentations). Preset the stations (see page 12). Surround effect cannot be obtained. Make sure you turn on the sound field function. Make sure that the front speakers are connected to the SPEAKERS A terminal. Make sure that SPEAKERS A and B buttons are depressed when two sets of front speakers are used. No picture or an unclear picture is seen on the TV screen. ♦ Select the appropriate function on the receiver. P Place your TV away from the audio components. Recording cannot be made. Check that the components are connected correctly. The remote does not function. Point the remote at the remote sensor IQ on the receiver. • Remove the obstacles in the path of the remote and the receiver. • Replace both batteries in the remote with new ones if they are weak. ▪ Make sure you select the correct function on the remote. Pressing TV CONTROL sets the remote to operate the TV only. In this case, press one of the SYSTEM CONTROL FUNCTION buttons before operating the receiver (etc.). 17'