Sony VGN-FZ11S User Guide - Page 139
Built-in MOTION EYE Camera, Why are captured images poor in quality?
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n 139 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑ The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE camera. Lowering the resolution or reducing the colors of the LCD screen might help. ❑ The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer. Why are captured images poor in quality? ❑ The images captured under the fluorescent lamp may show reflection of the light. ❑ A dark portion in captured images may appear as a noise. ❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See On Using the Built-in MOTION EYE Camera (page 117). Why do captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may have caused dropped frames. See the help file on your software application for more information. ❑ There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. ❑ The power management function of your computer may have been activated. Check the CPU performance.