Sony WF-1000XM3 Help Guide - Page 4
Power/Charging, Sound, Bluetooth, Resetting or initializing the headset
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What can I do to solve a problem? Power/Charging Unable to turn on the headset. Charging cannot be done. Charging time is too long. The headset cannot be charged even if connecting the charging case to a computer. The remaining battery charge of the headset is not displayed on the screen of smartphone. Sound No sound Low sound level There is a difference in volume between the left and right sides, insufficient low-frequency sound. Low sound quality Sound skips frequently. The noise canceling effect is not sufficient. Bluetooth Pairing cannot be done. One-touch connection (NFC) does not work. Unable to make a Bluetooth connection. Distorted sound The Bluetooth wireless communication range is short, or the sound skips. The headset does not operate properly. Cannot hear a person on a call. Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 4-747-585-11(4) Copyright 2019 Sony Corporation 4
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