Stihl 017 Instruction Manual - Page 52
How to File a Claim
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2. Warranty Period Any warranted part which is not scheduled for replacement as required maintenance, or which is scheduled only for regular inspection to the effect of "repair or replace as necessary" will be warranted for the warranty period. Any warranted part which is scheduled for replacement as required maintenance will be warranted for the period of time up to the first scheduled replacement point for that part. 3. Diagnosis You, as the owner, shall not be charged for diagnostic labor which leads to the determination that a warranted part is defective. However, if you claim warranty for a component and the machine is tested as non-defective, Stihl will charge you for the cost of the emission test. Mechanical diagnostic work is performed at an authorized Stihl servicing dealer. Emission test may be performed either at Stihl or at any independent test laboratory. 4. Consequential Damages Stihl is liable for damages to other engine components caused by the failure of a warranted part still under warranty. D. What is not Covered 1. Failures caused by abuse, neglect, or improper maintenance. 2. Add-on or modified parts (non-genuine parts). The use of add-on or modified parts can be grounds for disallowing a warranty claim. The engine manufacturer is not liable to cover failures of warranted parts caused by the use of add-on or modified parts. E. How to File a Claim Bring the product to any authorized Stihl servicing dealer and present the signed warranty card. F. Where to get Warranty Service Warranty services or repairs will be provided at all authorized Stihl servicing dealers. G. Maintenance; Replacement and Repair of Emission-related Parts Any Stihl-approved replacement part may be used in the performance of any warranty maintenance or repairs on emission-related parts, and will be provided without charge to the owner if the part is still under warranty. H. Emission Control Warranty Parts List The following parts are covered by this warranty if the maintenance procedures according to the instructions in this owners manual are carried out: Carburetor Ignition system (ignition module) Spark plug Airfilter Manifold Fasteners This warranty gives you specific legal rights, and you may have other rights which vary from state to state. I. Maintenance Statements You, as the owner, are responsible for the performance of the required maintenance especially of those parts listed above, as defined in the relevant instructions of this manual. These instructions are based on the application of the recommended 2-stroke mixture (see also instruction "Fuel"). Discrepancies regarding quality and mixing ratio of fuel and oil may require shorter maintenance intervals. 50 017, 018