Symantec 10024200 User Guide - Page 15

Getting started 15 Exploring the main window If you cannot activate your product If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might be blocking the connection. A connectivity problem may occur if you use parental control software. If you suspect that parental controls are blocking the connection, you can configure the parental controls so that they do not block the activation procedure. You need to sign in to your parental control software as an administrator or log on to the Internet through your ISP as an administrator to change your configuration. Exploring the main window When you start Norton AntiVirus, the main window opens. The main window provides access to all Norton AntiVirus features, options, Help, and Support. See "Starting Norton AntiVirus" on page 13. To explore the main window 1 Start Norton AntiVirus.