Symantec 10024200 User Guide - Page 26

If you suspect that your computer is infected with a virus

Page 26 highlights

26 Responding to emergencies If you suspect that your computer is infected with a virus 5 Press Delete. w If you are not sure which files should be deleted, move them to a different folder. 6 Close the temp folder window. If you suspect that your computer is infected with a virus If you cannot run the Pre-Install Scan, but you can connect to the Internet, you can run virus detection from the Symantec Security Response Web site. Scanning for viruses with Symantec Security Check The Web-based Symantec Security Check scan uses the most current protection updates, including updates that were released after you purchased your product. To scan for viruses with Symantec Security Check 1 On the Internet, visit the Symantec Security Response Web site at the following URL: http://security.symantec.com 2 In the Symantec Security Check window, click Go. 3 Under Virus Detection, click Start. 4 In the End-User License Agreement window, read the License Agreement, and then click I accept. If you do not accept the License Agreement, you cannot continue the Virus Detection scan. 5 Click Next. 6 In the Privacy Policy window, read the policy, and then click I consent. If you do not consent, you cannot continue the Virus Detection scan. 7 Click Next.

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5
Press
Delete
.
w
If you are not sure which files should be deleted, move
them to a different folder.
6
Close the temp folder window.
If you suspect that your computer is
infected with a virus
If you cannot run the Pre-Install Scan, but you can connect
to the Internet, you can run virus detection from the
Symantec Security Response Web site.
Scanning for viruses with Symantec Security Check
The Web-based Symantec Security Check scan uses the
most current protection updates, including updates that
were released after you purchased your product.
To scan for viruses with Symantec Security Check
1
On the Internet, visit the Symantec Security Response
Web site at the following URL:
2
In the Symantec Security Check window, click
Go
.
3
Under Virus Detection, click
Start
.
4
In the End-User License Agreement window, read the
License Agreement, and then click
I accept
.
If you do not accept the License Agreement, you cannot
continue the Virus Detection scan.
5
Click
Next
.
6
In the Privacy Policy window, read the policy, and then
click
I consent
.
If you do not consent, you cannot continue the Virus
Detection scan.
7
Click
Next
.
Responding to emergencies
If you suspect that your computer is infected with a virus
26