TP-Link RE355 RE355 V1 User Guide - Page 37

T1. How do I restore my extender's configuration to its factory default settings? There are two ways to reset the extender: ● Option One: With the extender powered on, use a pin to press and hold the RESET button until all LEDs turn on momentarily, then release the button. ● Option Two: Restore the default settings from "System Tools > Restore & Backup" of the extender's Web-based Management page. Once the extender is reset, the current configuration settings will be lost and you will need to reconfigure it. T2. What can I do if I forget my password? ● Restore the extender's configuration to its factory default settings. If you don't know how to do that, please refer to previous T1; ● Use the default username and password: admin, admin; ● Try to reconfigure your extender by following the instructions of this guide. T3. What can I do if I cannot access the web-based configuration page? ● Check to verify all the connections (either wireless or wired ones) are proper. If yes, please proceed to the next step; otherwise, check the connections again. ● Try to obtain an IP address and gateway; if succeed, open your webbrowser, enter the default domain http://tplinkrepeater.net in the address field and get logged in. If you are unable to log in, please RESET the device, and then use the default IP address to get into the web-based configuration page, reconfigure the device. ● Feel free to contact our technical support, if the problem still persists. T4. How can I know that my wireless signal has been repeated and boosted by RE355? An easy way is to compare the signal strength of your target wireless network (symbolized by its SSID), with RE355 in operation vs. out of operation. Before comparison, you'd better make sure your computer can obtain an IP address from your target wireless network and thus access the Internet, either via RE355 or without. T5. Will the extender work if I connect the ETHERNET port of it to the router via Ethernet cable? Sorry, it won't work. The extender is designed to connect wirelessly to the router, while the ETHERNET port is designed to connect with a wired device, like Internet TV, Gaming console, DVR and so on. T6. Why does the wireless transmission rate speed down, while the wireless signal is stronger after repeated by RE355? In compliance with the wireless transmission protocol, all the extender devices are set to work in half-duplex instead of full-duplex mode. In other words, the extender has to process one-way communication between your root Wireless router (or AP) and the terminal clients; so the transmission time will be double-increased, while the speed will be decreased. TP-LINK recommends that you connect to the extender when your home network connection is poor, or when you want a larger wireless coverage to eliminate "dead zones". Appendix