TP-Link TD-W8901G Troubleshooting Guide - Page 4

Check 2, Check 3 - router password

Page 4 highlights

Check 2 The indicator lights on the front panel of the modem router are used to verify the unit's operation and status between your modem, PC and ISP's network. The table below describes what the lights mean. Label Power ADSL Internet LAN 1/2/3/4 State On (Steady Green) Off On (Solid Green) Flashing Green Off On (Solid Green) Off Flashing Green On (Solid Green) Off Flashing Green Description Resolution Power On Check ADSL light. No Power Resolution 3 Synchronized Attempting Synchronization Not Synchronized The PPP (Internet) connection is successfully established There is no successful PPP connection or the Router works on bridge mode Traffic being transmitted over the Internet Link between your computer and your DSL modem is established No link between your PC and your DSL modem Traffic being transmitted over the LAN Check Internet light Wait 2 minutes, if the light does not turn a solid green, refer to the Resolution 3. Resolution 3 Check LAN lights Check the PPP username and Password, VPI/VCI values or refer to Resolution 5 Check LAN lights The physical connection between the DSL modem and PC is working properly. The physical connection between the DSL modem and your PC is disconnected or NOT working properly The physical connection between the DSL modem and PC is working properly. Check 3 Check the Data Rate at the bottom of the Status page. If the numbers are approximately matched with the ADSL profile provided by your ISP (e.g. downstream 2Mbps and upstream 512kbps), that means the device is synchronized properly with the ISP and the quality of the ADSL line is essentially normal. If the Data Rate number is N/A, it stands for the modem router is not synchronized with your ISP. Please go to Resolution 3 - For ADSL Light Off. 4 / 15

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Check 2
The indicator lights on the front panel of the modem router are used to verify the
unit’s operation and
status between your modem, PC and ISP
s network.
The table below describes what the lights mean.
Label
State
Description
Resolution
Power
On
(Steady
Green)
Power On
Check ADSL light.
Off
No Power
Resolution 3
ADSL
On (Solid
Green)
Synchronized
Check Internet light
Flashing
Green
Attempting Synchronization
Wait 2 minutes, if the light does not turn a
solid green, refer to the Resolution 3.
Off
Not Synchronized
Resolution 3
Internet
On (Solid
Green)
The PPP (Internet)
connection is successfully
established
Check LAN lights
Off
There is no successful PPP
connection or the Router
works on bridge mode
Check the PPP username and Password,
VPI/VCI values or refer to
Resolution 5
Flashing
Green
Traffic being transmitted
over the Internet
Check LAN lights
LAN
1/2/3/4
On (Solid
Green)
Link between your
computer and your
DSL modem is established
The physical connection between the DSL
modem and PC is working properly.
Off
No link between your PC
and your DSL modem
The physical connection between the DSL
modem and your PC is disconnected or
NOT working properly
Flashing
Green
Traffic being transmitted
over the LAN
The physical connection between the DSL
modem and PC is working properly.
Check 3
Check the
Data Rate
at the bottom of the
Status
page.
If the numbers are approximately matched with the ADSL profile provided by your ISP (e.g.
downstream 2Mbps and upstream 512kbps), that means the device is synchronized properly with the
ISP and the quality of the ADSL line is essentially normal.
If the Data Rate number is N/A, it stands for the modem router is not synchronized with your ISP.
Please go to
Resolution 3
For ADSL Light Off
.