TP-Link TD-W9970B TD-W9970BEU V1 User Guide - Page 119
Appendix B: Troubleshooting
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TD-W9970/TD-W9970B 300Mbps Wireless N USB VDSL/ADSL Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my modem router's configuration to its factory default settings? With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it. Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the router. T2. What can I do if I don't know or forget my password? 1) Restore the modem router's configuration to its factory default settings. If you don't know how to do that, please refer to T1. 2) Use the default user name and password: admin, admin. 3) Try to configure your modem router once again by following the instructions in 3.2 Quick Installation Guide. T3. What can I do if I cannot access the web-based configuration page? 1) Configure your computer's IP Address. For Mac OS X Click the Apple icon on the upper left corner of the screen. Go to "System Preferences -> Network". Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethe rne t for wired configuration. In the Configure IPv4 box under TCP/IP, select Using DHCP. Click Apply to save the settings. For Windows 7 Click "Start -> Control Panel -> Network and Internet -> View network status -> Change adapter settings". Right-click Wireless Network Connection (or Local Area Connection), and then click Prope rties. Select Inte rnet Protocol Ve rsion 4 (TCP/IPv 4), and then click Prope rties. Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows XP Click "Start -> Control Panel -> Network and Internet Connections -> Network Conne ctions". Right-click Wireless Network Connection (or Local Area Connection), and then click Prope rties. Select Inte rnet Protocol (TCP/IP), and then click Prope rties. 111