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T4. What can I do if I cannot access the Internet?, 2 Quick, Installation Guide.

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TD-W9980 N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide Now, try to log on to the Web-based management page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router's factory default settings and reconfigure your modem router following the instructions in 3.2 Quick Installation Guide. Please feel free to contact our Technical Support if the problem still exists. T4. What can I do if I cannot access the Internet? 1) Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the Web-Management page of the modem router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step. 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your modem router to its factory default settings and reconfigure your modem router by following the instructions in 3.2 Quick Installation Guide. 5) Please contact our Technical Support if the problem still exists.  Note: For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/en/support 112

Section	Page
Package Contents	11
Chapter 1. Product Overview	12
1.1 Overview of the Modem Router	12
1.2 Main Features	13
1.3 Panel Layout	14
1.3.1 The Front Panel	14
1.3.2 The Back Panel	16
Chapter 2. Connecting the Modem Router	17
2.1 System Requirements	17
2.2 Installation Environment Requirements	17
2.3 Connecting the Modem Router	18
Chapter 3. Quick Installation Guide	19
3.1 TCP/IP Configuration	19
3.2 Quick Installation Guide	20
Chapter 4. Configuring the Modem Router	26
4.1 Login	26
4.2 Status	26
4.3 Quick Setup	27
4.4 Operation Mode	28
4.5 Network	28
4.5.1 WAN Settings	29
4.5.1.1 VDSL WAN Settings	29
4.5.1.2 ADSL WAN Settings	36
4.5.2 Interface Grouping	44
4.5.3 LAN Settings	45
4.5.4 IPv6 LAN Settings	47
4.5.5 MAC Clone	48
4.5.6 ALG Settings	49
4.5.7 DSL Settings	50
4.5.8 IPSec VPN	50
4.6 DHCP Server	53
4.6.1 DHCP Settings	54
4.6.2 Clients List	55
4.6.3 Address Reservation	55
4.6.4 Conditional Pool	56
4.7 Dual Band Selection	57
4.8 Wireless 2.4GHz	58
4.8.1 Basic Settings	58
4.8.2 WPS Settings	60
4.8.3 Wireless Security	62
4.8.4 Wireless MAC Filtering	65
4.8.5 Wireless Advanced	66
4.8.6 Wireless Status	68
4.9 Wireless 5GHz	68
4.9.1 Basic Settings	68
4.9.2 WPS Settings	70
4.9.3 Wireless Security	72
4.9.4 Wireless MAC Filtering	74
4.9.5 Wireless Advanced	75
4.9.6 Wireless Status	76
4.10 Guest Network	77
4.10.1 Basic Settings	77
4.10.2 Guest Network Status	79
4.11 USB Settings	79
4.11.1 USB Mass Storage	79
4.11.2 User Accounts	80
4.11.3 Storage Sharing	81
4.11.4 FTP Server	83
4.11.5 Media Server	84
4.11.6 Print Server	85
4.12 Route Settings	86
4.12.1 Default Gateway	86
4.12.2 Static Route	86
4.12.3 IPv6 Static Route	87
4.12.4 RIP Settings	88
4.13 Forwarding	89
4.13.1 Virtual Servers	89
4.13.2 Port Triggering	90
4.13.3 DMZ	92
4.13.4 UPnP	93
4.14 Parental Control	94
4.15 IPv4 Firewall	95
4.15.1 Rule	95
4.15.2 LAN Host	96
4.15.3 WAN Host	97
4.15.4 Schedule	98
4.16 IPv6 Firewall	99
4.16.1 IPv6 Rule	100
4.16.2 IPv6 LAN Host	101
4.16.3 IPv6 WAN Host	102
4.16.4 IPv6 Schedule	102
4.17 IPv6 Tunnel	103
4.18 Bandwidth Control	106
4.19 IP&MAC Binding	107
4.19.1 Binding Settings	107
4.19.2 ARP List	108
4.20 Dynamic DNS	109
4.21 Diagnostic	109
4.22 System Tools	110
4.22.1 System Log	110
4.22.2 Time Settings	111
4.22.3 Manage Control	112
4.22.4 CWMP Settings	113
4.22.5 SNMP Settings	114
4.22.6 Backup & Restore	114
4.22.7 Factory Defaults	115
4.22.8 Firmware Upgrade	115
4.22.9 Reboot	116
4.22.10 Statistics	117
4.23 Logout	118
Appendix A: Specifications	119
Appendix B: Troubleshooting	120

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TD-W9980

N600 Wireless Dual Band Gigabit VDSL2 Modem Router User Guide

112

Now, try to log on to the Web-based management page again after the above settings have been

configured. If you still cannot access the configuration page, please restore your modem router’s

factory default settings and reconfigure your modem router following the instructions in

3.2 Quick

Installation Guide.

Please feel free to contact our Technical Support if the problem still exists.

T4. What can I do if I cannot access the Internet?

Check to see if all the connectors are connected well, including the telephone line, Ethernet

cables and power adapter.

Check to see if you can log on to the Web-Management page of the modem router. If you can,

try the following steps. If you cannot, please set your computer referring to

then try to see if

you can access the Internet. If the problem persists, please go to the next step.

Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and

password are correct. If there are any mistakes, please correct the settings and try again.

If you still cannot access the Internet, please restore your modem router to its factory default

settings and reconfigure your modem router by following the instructions in

3.2 Quick

Installation Guide.

Please contact our Technical Support if the problem still exists.



Note:

For more details about Troubleshooting and Technical Support contact information, please log on

to our Technical Support Website:

http://www.tp-link.com/en/support