Thermador PRD606WESG Instructions for Use - Page 96

Before calling for service

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Before calling for service Before calling for service, check the following to avoid unnecessary service charges. Troubleshooting Symptom Possible cause Remedy Intermittent igniter sparking • Ceramic igniter is wet or dirty. • Carefully dry or clean igniter. • Burner ports are clogged. • Clean ports on burner cap with a wire, a needle or straightened paper clip. More than four clicks of igniter before lighting • Improper fit of burner cap onto burner base. • Align burner cap properly on burner base. Constant igniter sparking • Range is not properly grounded. • Refer to the Installation Instructions. • Electrical power supply is incorrectly Have a qualified electrician ground the polarized. range properly. Igniters sparking but no flame ignition. • Gas supply valve is in "OFF" position. • Restore gas supply to the unit. Range will not operate (lights, oven, and surface burners will not come on) • No power to the unit. • Check for open circuit breaker. • Check that power supply line connection is connected to the proper voltage. • Oven is in Sabbath mode. • Verify that the oven is not in sabbath mode. See the ''Using the oven'' section of the Use and Care Guide. Oven operates on bake but • Timer improperly set. fails to operate on timed bake • Set timer as outlined in the Use and Care Guide. Oven light fails to come on. • Oven light burned out. • Replace the oven light as outlined in the Use and Care Guide. Door will not open. • Oven is still in self-clean mode. • If oven is hot, door latch will release when safe temperature is reached. Foods in oven are not cooking sufficiently. • Rack position is incorrect. • See the ''Using the oven'' section of the Use and Care Guide. • Improper cookware. • Refer to ''Cookware recommendations'' in the Use and Care Guide. • Oven door may not be sealing properly. • Clean the oven door gasket. Replace if worn. • Appliance not level. • Refer to the Installation Instructions for instructions on how to level the appliance. Hot air is coming from the appliance. • It is normal for the cooling process to • This is normal. push heated air out into the room when the oven is on. • During different modes the fan speed will increase and decrease. Page. 94

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Page. 94
Before calling for service
Before calling for service, check the following to avoid
unnecessary service charges.
Troubleshooting
Symptom
Possible cause
Remedy
Intermittent igniter sparking
•
Ceramic igniter is wet or dirty.
•
Carefully dry or clean igniter.
•
Burner ports are clogged.
•
Clean ports on burner cap with a wire, a
needle or straightened paper clip.
More than four clicks of
igniter before lighting
•
Improper fit of burner cap onto
burner base.
•
Align burner cap properly on burner
base.
Constant igniter sparking
•
Range is not properly grounded.
•
Electrical power supply is
incorrectly
polarized.
•
Refer to the Installation Instructions.
Have a qualified electrician ground the
range properly.
Igniters sparking but no
flame ignition.
•
Gas supply valve is in “OFF” position.
•
Restore gas supply to the unit.
Range will not operate
(lights, oven, and surface
burners will not come on)
•
No power to the unit.
•
Check for open circuit breaker.
•
Check that power supply line connection
is connected to the proper voltage.
•
Oven is in Sabbath mode.
•
Verify that the oven is not in sabbath
mode. See the ''Using the oven'' section
of the Use and Care Guide.
Oven operates on bake but
fails to operate on timed
bake
•
Timer improperly set.
•
Set timer as outlined in the Use and Care
Guide.
Oven light fails to come on.
•
Oven light burned out.
•
Replace the oven light as outlined in the
Use and Care Guide.
Door will not open.
•
Oven is still in self-clean mode.
•
If oven is hot, door latch will release
when safe temperature is reached.
Foods in oven are not
cooking sufficiently.
•
Rack position is incorrect.
•
See the ''Using the oven'' section of the
Use and Care Guide.
•
Improper cookware.
•
Refer to ''Cookware recommendations''
in the Use and Care Guide.
•
Oven door may not be sealing
properly.
•
Clean the oven door gasket. Replace if
worn.
•
Appliance not level.
•
Refer to the Installation Instructions for
instructions on how to level the
appliance.
Hot air is coming from the
appliance.
•
It is normal for the cooling process to
push heated air out into the room
when the oven is on.
•
During different modes the fan
speed will increase and decrease.
•
This is normal.