Toshiba 32AX60 Owners Manual - Page 38

Appendix, Cleaning and Care / Troubleshooting, Cleaning and care, Troubleshooting - problems

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Appendix Cleaning and care WARNING: TV sets use high voltage. Do not remove the cabinet back. Refer all servicing to qualified service technicians. To clean the TV screen and cabinet: 1. Unplug the power cord to avoid possible shock hazard. 2. Use a clean cellulose sponge or chamois cloth dampened with a solution of mild detergent and warm water to clean the TV screen and trim. Do not use too much water; liquid spilling into the cabinet can damage the TV. 3. Wipe off excess moisture with a clean dry cloth. 4. Polish the cabinet with a quality furniture polish to maintain the finish and appearance of the cabinet. Caution: Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet. These chemicals can damage the cabinet's finish. Troubleshooting Before calling a service technician, please check the following table for possible causes of the problem and some solutions. Problem Solution TV will not turn on • Make sure the power cord is plugged in, then press POWER. • The remote control batteries may be dead. Replace the batteries or press the POWER button on the TV. No picture, no sound • Check the antenna/cable connections. No sound, picture OK • The sound may be muted. Press MUTE or VOL y z. • The station may have broadcast difficulties. Try another channel. Poor sound, picture OK • The station may have broadcast difficulties. Try another channel. Poor picture, sound OK • Check the antenna connections. • The station may have broadcast difficulties. Try another channel. • Adjust the PICTURE menu. Poor reception of broadcast channels • The station may have broadcast difficulties. Try another channel. • Check the antenna connections. • If you are using a VCR, make sure the TV/VCR button is set correctly. Cannot receive above channel 13 • Make sure TV/CABLE is set to TV mode. Unable to select a certain channel • The channel may be locked out with the channel lock feature, or erased with the add/erase feature. Multiple images • The station may have broadcast difficulties. Try another channel. • Use a highly directional outdoor antenna. Appendix Reference 32

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32
Reference
Appendix
Appendix
Cleaning and care
WARNING: TV sets use high voltage. Do not remove the cabinet back.
Refer all servicing to qualified service technicians.
To clean the TV screen and cabinet:
1.
Unplug the power cord to avoid possible shock hazard.
2.
Use a clean cellulose sponge or chamois cloth dampened with a solution of mild detergent and warm water
to clean the TV screen and trim. Do not use too much water; liquid spilling into the cabinet can damage
the TV.
3.
Wipe off excess moisture with a clean dry cloth.
4.
Polish the cabinet with a quality furniture polish to maintain the finish and appearance of the cabinet.
Caution:
Never use strong solvents such as thinner, benzene, or other chemicals on or near the cabinet.
These chemicals can damage the cabinet’s finish.
Troubleshooting
Before calling a service technician, please check the following table for possible causes of the problem and
some solutions.
Problem
Solution
TV will not turn on
•
Make sure the power cord is plugged in, then press POWER.
•
The remote control batteries may be dead. Replace the batteries or
press the POWER button on the TV.
No picture, no sound
•
Check the antenna/cable connections.
No sound, picture OK
•
The sound may be muted. Press MUTE or VOL
y
z
.
•
The station may have broadcast difficulties. Try another channel.
Poor sound, picture OK
•
The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK
•
Check the antenna connections.
•
The station may have broadcast difficulties. Try another channel.
•
Adjust the PICTURE menu.
Poor reception of broadcast channels
•
The station may have broadcast difficulties. Try another channel.
•
Check the antenna connections.
•
If you are using a VCR, make sure the TV/VCR button is set
correctly.
Cannot receive above channel 13
•
Make sure TV/CABLE is set to TV mode.
Unable to select a certain channel
•
The channel may be locked out with the channel lock feature, or
erased with the add/erase feature.
Multiple images
•
The station may have broadcast difficulties. Try another channel.
•
Use a highly directional outdoor antenna.