Toshiba 36AF41 Owners Manual - Page 37

Welcome to Toshiba Connecting your TV Using the Remote Control Limited United States warranty Toshiba America Consumer Products, Inc. ("TACP") and Toshiba Hawaii Inc. ("THI") make the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee. Limited One (1) Year Warranty TACP and THI warrant this product and its parts against defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. During this period, TACP and THI will repair or replace a defective part, at their option, with a new or refurbished part, without charge to you. TACP/THI Authorized Service Center personnel will come to your home when warranty service is required. Depending on the type of repair required, either the service will be performed in your home or the set will be taken to the TACP/THI authorized service center for repair and returned to your home at no cost to you. Limited Two (2) Year Warranty of Picture Tube TACP and THI further warrant the picture tube in this product against defects in materials or workmanship for a period of two (2) years after the date of original retail purchase. During this period, TACP and THI will repair or replace a defective picture tube at their option, with a new or refurbished picture tube, without charge to you, except that, if a defective picture tube is replaced after one (1) year from the date of the original retail purchase, you pay labor charges involved in the replacement. Rental Units The warranty for rental units begins with the first rental or thirty (30) days from the date of shipment to the rental firm, whichever comes first. Commercial Units Products sold and used for commercial use have a limited ninety (90) day warranty for all parts, labor and picture tube. Owner's Manual and Demographic Card You should read this owner's manual thoroughly before operating this product. You should complete and mail the enclosed Demographic card within ten days after you, or the person who has given you this product as a gift, purchased this product. This is one way to enable TACP/THI to provide you with better customer service and improved products. Failure to return the Demographic card will not affect your rights under this warranty. Your Responsibility The above warranties are subject to the following conditions; (1) You must retain your bill of sale or provide other proof of purchase. (2) All warranty servicing of this product must be made by an Authorized TACP/THI Service Center. (3) These warranties are effective only if the product is purchased and operated in the U.S.A. or Puerto Rico. (4) Labor service charges for set installation, setup, adjustment of customer controls, and installation or repair of antenna systems are not covered by this warranty. Reception problems caused by inadequate antenna systems are your responsibility. (5) Warranties extend only to defects in materials or workmanship as limited above, and do not extend to any product or parts that have been lost or discarded by you, or to damage to products or parts caused by misuse or accident, damage caused by Acts of God such as lightning or fluctuations in electric power, improper installation, improper maintenance, or use in violation of instructions furnished by us, or to units which have been modified or had the serial number removed, altered, defaced, or rendered illegible. How to Obtain Warranty Service If after following all of the operating instructions in this manual and checking the "Troubleshooting" section, you find that service is needed: (1) To find the nearest Toshiba Authorized Service Center, visit our web site at www.toshiba.com/tacp and click "Customer Solutions," or call us toll-free at 1-800-631-3811. In Hawaii, contact Toshiba Hawaii, Inc., Service, 327 Kamakee Street, Honolulu, HI 96814, (808) 591-9281. (2) Present your bill of sale or other proof of purchase to the Authorized Service Center. "Authorized TACP/THI service center personnel will come to your home when warranty service is required. Depending on the type of repair required, either the service will be performed in your home or the TV set will be taken to the TACP/THI authorized service center for repair and returned to your home at no cost to you." For additional information, visit our web site: www.toshiba.com/tacp All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or replacement of any parts. In no event shall TACP or THI be liable for consequential or incidental damages. No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which action must be commenced to enforce any obligation of TACP or THI arising under this warranty or under any state or law of the United States or any state thereof, is hereby limited to 90 days from the date you discover, or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or consequential damages; therefore, the above provisions may not apply to you. Setting up your TV Using the TV's Features Appendix ATTENTION CANADIAN CONSUMERS Canadian consumers are requested to complete the special Canadian "Warranty Registration Form" enclosed, and forward this completed form with a copy of the bill of sale to TOSHIBA OF CANADA to "Register and Validate" their warranty. Products purchased in the U.S.A. and used in Canada are not covered by these warranties. Products purchased in Canada and used in the U.S.A. are not covered by these warranties. REV. 03/01 37 27/32/36AF41(E)