Toshiba 65HM167 Owners Manual - Page 62

50HM67_EN.book Page 62 Thursday, March 29, 2007 11:28 AM Chapter 8: Troubleshooting LED indications The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV's status, as described below. Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction. TV front Yellow LED Blue LED Red/Green LED "Voice announce" feature When certain non-standard conditions occur, the LEDs on the TV will blink and the TV will play a recorded "voice announcement" describing the condition (see the table below for the specific conditions that include a voice announcement). To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking. LED Indication Condition 1) Blue is ON (solid). 2) Green is ON (solid). 3) Yellow blinks. 4) Blue is ON (solid). Yellow blinks. The TV is operating properly. Power-On Mode Fast. Standby with Power-On Mode Fast. The lamp is not working properly. 5) Yellow is ON (solid). Red blinks. 6) Yellow is ON (solid). The lamp is not working properly after the eighth automatic restart (see item #3). The lamp unit door is not seated properly. 7) Red blinks. 8) Blue blinks slowly. Red blinks. 9) Blue blinks slowly. 10)Blue blinks quickly. 11)Blue blinks quickly. Red blinks. 12)Blue blinks quickly. Yellow blinks. Red blinks. Fan stopped. Abnormal operation of BUS line. (light engine). Abnormal operation of BUS line. Power Protect Detection. The color wheel has stopped. An abnormal temperature increase has occurred. Solution - See "Setting the Power-On Mode feature" (- page 35). The TV will automatically try to restart itself eight times (see item #4). Note: If the TV is powered off and then quickly on again when the lamp unit is hot, it may take several minutes for the picture to appear on-screen. This is a property of DLP® TV lamp technology and is NOT a sign of malfunction. For details, see "Setting the Power-On Mode feature" and "IMPORTANT NOTICE ABOUT HOT LAMP RESTART" (- page 35). Turn the TV OFF and then ON again. If the problem persists, contact TACP Consumer Solutions at 1-800631-3811 in the U.S. or TCL Customer Service at 1-800-268-3404 in Canada. Turn OFF the TV and unplug the power cord. Review "Lamp unit replacement and care" in Chapter 9 to ensure that the lamp door is installed securely. Turn OFF the TV and unplug the power cord. Plug the power cord in again and turn ON the TV. Turn OFF the TV. Check to make sure none of the slots or openings in the TV cabinet are covered, blocked, or dusty. Turn ON the TV again. Voice Announce - - - "Lamp not working" "Lamp door is open." "Fan stopped." - - - "Color wheel stopped." "Temperature warning." If, after trying the solution, the problem still exists: • In the U.S., call TACP Consumer Solutions at 1-800-631-3811. • In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click "Home Entertainment," and then click "Support." 62 HM67 (E/F) Web 213:276