Toshiba D-KVR20 Gigabeat, MEG201, Toshiba Digital Audio Player, Owners Manual - Page 50

Welcome Getting Ready Troubleshooting If you experience any of the following issues while using the gigabeat, check the following guide for the possible cause before contacting Toshiba's Customer Service. Issue The gigabeat doesn't power up. The button doesn't work. The battery is consumed quickly after charge. Playback cannot be performed. There is no sound. Audio data cannot be transferred/ deleted. The charge indicator doesn't illuminate, even when the gigabeat is placed in the Battery Charging Stand. The charge indicator turned off while the AC adapter was connected. Cause The BATTERY switch is set to OFF. There is insufficient power remaining in the built-in battery. The gigabeat is in HOLD mode. The button is not being pressed long enough. The gigabeat is connected to a PC. The built-in battery has failed. There is no audio data. The headphones are not connected properly. The volume is set to the minimum. The gigabeat is not properly connected to the PC. The BATTERY switch is set to OFF. The gigabeat is not placed in the Battery Charging Stand properly. Outside the specified operating-temperature range The charge is automatically stopped to limit the temperature increase in the gigabeat. Solution Set the BATTERY switch to ON. Connect the AC adapter and charge the built-in battery. Reset the HOLD switch to cancel the HOLD mode. When turning on the power, press the Jog switch for two seconds or longer. The gigabeat cannot be operated while being connected to a PC. Replace with a new battery. To replace the built-in battery, contact Toshiba's Customer Service at 1-866-553-3323 (or 1-949-583-3878 outside the United States). Use TOSHIBA Audio Application to transfer audio data. Check the connection between the headphones and wired remote controller and main unit. Adjust the volume. Check the connection with the PC. Set the BATTERY switch to ON. Check the connection between the AC adapter/power cable and the main unit. Charge within the operatingtemperature range. This is a safety feature. Keep the gigabeat in the Battery Charging Stand. Charging will resume after a while. Reference page 24 24 19, 20 26 TOSHIBA Audio Application Owner's Manual 13 TOSHIBA Audio Application Owner's Manual 27 29 TOSHIBA Audio Application Owner's Manual 24 24 52 25 Using the Product Other Helpful Information 50