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Toshiba KIRAbook 13 i7S1X Touch KIRAbook PSUC2U Windows 10 Users Guide - Page 126

Perform a system restore, Sample Image Web Camera driver - uninstall window

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126 If Something Goes Wrong Web Camera help NOTE Do NOT select the "Delete the driver software for this device" box. (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 45. The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to a period in time at which the Web Camera was working properly. NOTE If no restore points have been previously created then this method will not work, see "Saving system configuration with restore points" on page 141. 1 In the Search field, type Create a restore point. 2 Click or touch Create a restore point. 3 Select the System Restore button on the System protection tab. 4 Select Recommended Restore or Choose a different restore point to restore the system to a point at which your Web Camera was working properly.

Section	Page
KIRAbook® User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Platinum Service & Support options	29
Chapter 1: Getting Started	31
Selecting a place to work	31
Setting up a work environment	31
Keeping yourself comfortable	32
Computer user comfort recommendations	32
Good Working Posture	32
Using the notebook with an external keyboard, mouse or monitor	33
Typing style	34
Taking breaks and varying tasks	35
Mobile computing tips	35
Transporting the notebook	35
Seeking additional help	36
Check list	36
Precautions	37
Important information on your computer’s cooling fan	39
Setting up your computer	39
Adding memory	40
Connecting to a power source	40
Charging the main battery	42
Using the computer for the first time	42
Initial setup	42
Using the Start menu	43
Registering your computer with Toshiba	44
To Shut down your computer	44
To Restart your computer	45
To place your computer in Sleep mode	45
Adding optional external devices	46
Recovering the Internal Storage Drive	46
Creating a recovery drive	47
Restoring from a recovery drive	49
Reset your PC	50
Installing drivers and applications	51
Using the touchpad	52
Adjusting touchpad settings	55
Disabling or enabling the touchpad	56
Connecting an external device	56
Using external display devices	56
Selecting video cables	56
Connecting an HDMI-compatible television or display device	57
Directing the display output when you turn on the computer	57
Adjusting the quality of the external display	58
Customizing your computer’s settings	59
Caring for your computer	59
Cleaning the computer	59
Moving the computer	60
Chapter 2: Learning the Basics	61
Computing tips	61
Using the keyboard	62
Function keys	63
Special Windows keys	63
Backlit keyboard dock	63
Touch screen	64
Touch screen navigation	64
Mouse properties	65
Starting an app	66
Saving your work	66
Backing up your work	67
Toshiba’s online resources	67
Chapter 3: Mobile Computing	68
Toshiba’s energy-saver design	68
Running the computer on battery power	68
Battery Notice	69
Power management	70
Charging batteries	70
Charging the RTC battery	71
Monitoring battery power	72
Determining remaining battery power	73
What to do when the main battery runs low	74
Setting battery notifications	74
Conserving battery power	75
Power Plans	76
Using the eco power plan	77
Changing the main battery	78
Taking care of your battery	78
Safety precautions	78
Maintaining your battery	79
Disposing of your computer	79
Traveling tips	79
Chapter 4: Exploring Your Computer’s Features	81
Exploring the desktop	81
Finding your way around the desktop	82
Windows Store	86
Setting up for communications	86
Connecting your computer to a network	88
Exploring audio features	88
Recording sounds	88
Using external speakers or headphones	89
Using the Web Camera	90
Using the Memory card reader	91
Inserting memory media	91
Removing memory media	92
Chapter 5: Utilities	93
eco Utility	94
Password Utility	95
Using a supervisor password	95
Using a user password	97
Deleting a user password	99
System Settings	100
Sleep Utilities	102
USB Sleep and Charge	102
Enabling/Disabling USB Sleep and Charge	104
Power supply mode settings	104
Sleep and Music	105
Service Station	106
Display Utility	107
TOSHIBA Application Installer	108
Chapter 6: If Something Goes Wrong	109
Problems that are easy to fix	109
Problems when you turn on the computer	110
The Windows operating system is not working	112
Using Startup options to fix problems	112
Internet problems	114
Power and the batteries	115
Keyboard help	116
Perform a complete power cycle	116
Uninstall the keyboard driver	117
Download the latest keyboard driver	118
Perform a system restore	118
Clean the keyboard	118
Touchpad help	119
Disable then enable the touchpad	119
Install an external mouse	119
Perform a complete power cycle	119
Uninstall the touchpad driver	119
Download the latest touchpad driver	120
Perform a system restore	121
Adjust the touchpad properties	121
Display problems	122
Disk or storage drive problems	123
Error-checking	123
Web Camera help	125
Testing your internal Web Camera	125
Uninstall the Web Camera driver	125
Perform a system restore	126
Check for problems with third party applications	127
System Recovery	127
Sound help	127
Use the Sound troubleshooter	127
Check and set default speakers	128
Uninstall the audio driver	129
Download the latest sound driver	130
Perform a system restore	130
Printer problems	131
Wireless networking problems	132
Connecting to the Internet	133
Using a wireless connection	134
Troubleshooting an Internet connection – Verify network status	134
Troubleshooting an Internet connection – Verify hardware	135
Uninstall the network adapter driver	135
Troubleshooting an Internet connection – How to verify TCP/IP	136
Downloading drivers and updates	138
Using Toshiba Service Station	138
Manually download and install drivers and updates	138
How to determine the correct drivers to download	139
Develop good computing habits	140
Data and system configuration backup in the Windows operating system	141
Additional help	146
If you need further assistance	146
Contacting Toshiba	146
Other Toshiba Internet Web sites	147
Toshiba’s worldwide offices	147
Appendix A: TOSHIBA Function Keys	149
Functions	149
Help file	150
Display brightness	150
Output (Display switch)	151
Disabling or enabling the touchpad	152
Media buttons	152
Volume Mute	152
Disabling or enabling wireless devices	153
Zoom In/Out	153
Keyboard backlight	153
Zoom (Display resolution)	153
Appendix B: Power Cord/Cable Connectors	154
Glossary	155
A	157
B	157
C	159
D	160
E	161
F	162
G	162
H	162
I	163
K	163
L	163
M	164
N	165
O	165
P	165
R	166
S	167
T	168
U	168
W	168