Toshiba MEG-F20 Owners Manual - Page 68

Troubleshooting

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Welcome Getting Ready Troubleshooting If you experience any of the following issues while using the gigabeat, check the following guide for the possible cause before requesting service. Issue The gigabeat doesn't power up. The button doesn't work. The battery is consumed quickly after charge. Playback cannot be performed. There is no sound. Cause The BATTERY switch is set to OFF. There is insufficient power remaining in the built-in battery. The gigabeat is in HOLD mode. The button is not being pressed long enough. The gigabeat is connected to a PC. The built-in battery has failed. There is no track. The EARBUDS are not connected properly. Solution Set the BATTERY switch to ON. Connect the AC adapter and charge the built-in battery. Reset the HOLD switch to cancel the HOLD mode. When turning on the power, press the POWER button for two seconds or longer. The gigabeat cannot be operated while being connected to a PC. Replace with a new battery. To replace the built-in battery, contact TOSHIBA Customer Service by calling. (Phone # on "Stop SHEET") Use gigabeat room to transfer tracks. Check the connection between the EARBUDS and wired remote control and main unit. Reference page 30 30 20, 23 33 Owner's Manual"gigabeat room" 13 Owner's Manual"gigabeat room" 34 The charge indicator doesn't illuminate, in charging operation. The charge indicator turned off while the AC adapter was connected. The PC does not recognize the gigabeat. The volume is set to the minimum. The BATTERY switch is set to OFF. The gigabeat is not connected properly. Outside the specified operating-temperature range. The charge is automatically stopped to limit the temperature increase in the gigabeat. The gigabeat is not properly connected to the PC. Adjust the volume. 36 Set the BATTERY switch to 30 ON. Check the connection between 30 the AC adapter/AC cable and the main unit. Charge within the operating- 69 temperature range. This is a safety feature. Keep 32 the gigabeat in the charging operation. Charging will resume after a while. Check the connection with the PC. Owner's Manual"gigabeat room" I Resetting If the issue cannot be resolved after taking the above corrective actions, reset the main unit by following the steps below: 1 Unplug the AC adapter from the main unit. 2 Set the BATTERY switch to OFF and then set it to ON again after approximately five seconds. The play mode and other conditions will return to their initial settings. 68 Using the Product Other Helpful Information gigabeat F60_OP62_70(E)â¸î 68 05.4.15, 4:54 PM

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68
Welcome
Getting Ready
Using the Product
Other Helpful Inf
ormation
Troubleshooting
If you experience any of the following issues while using the gigabeat, check the following
guide for the possible cause before requesting service.
Issue
The gigabeat
doesn’t power up.
The button doesn’t
work.
The battery is
consumed quickly
after charge.
Playback cannot be
performed.
There is no sound.
The charge indicator
doesn’t illuminate, in
charging operation.
The charge indicator
turned off while the
AC adapter was
connected.
Cause
The BATTERY switch
is set to
OFF
.
There is insufficient
power remaining in the
built-in battery.
The gigabeat is in
HOLD mode.
The button is not
being pressed long
enough.
The gigabeat is
connected to a PC.
The built-in battery
has failed.
There is no track.
The EARBUDS are
not connected
properly.
The volume is set to
the minimum.
The BATTERY switch
is set to
OFF
.
The gigabeat is not
connected properly.
Outside the specified
operating-temperature
range.
The charge is
automatically stopped
to limit the tempera-
ture increase in the
gigabeat.
The gigabeat is not
properly connected to
the PC.
Solution
Set the BATTERY switch to
ON
.
Connect the AC adapter and
charge the built-in battery.
Reset the HOLD switch to
cancel the HOLD mode.
When turning on the power,
press the POWER button for
two seconds or longer.
The gigabeat cannot be
operated while being con-
nected to a PC.
Replace with a new battery. To
replace the built-in battery,
contact TOSHIBA Customer
Service by calling.
(Phone # on “Stop SHEET”)
Use gigabeat room to transfer
tracks.
Check the connection between
the EARBUDS and wired
remote control and main unit.
Adjust the volume.
Set the BATTERY switch to
ON
.
Check the connection between
the AC adapter/AC cable and
the main unit.
Charge within the operating-
temperature range.
This is a safety feature. Keep
the gigabeat in the charging
operation. Charging will
resume after a while.
Check the connection with the
PC.
Reference
page
30
30
20, 23
33
Owner’s
Manual-
“gigabeat room”
13
Owner’s
Manual-
“gigabeat room”
34
36
30
30
69
32
Owner’s
Manual-
“gigabeat room”
The PC does not
recognize the
gigabeat.
■
Resetting
If the issue cannot be resolved after taking the above corrective actions, reset the main
unit by following the steps below:
1
Unplug the AC adapter from the main unit.
2
Set the BATTERY switch to
OFF
and then set it to
ON
again after approximately five
seconds. The play mode and other conditions will return to their initial settings.
gigabeat F60_OP62_70(E)â¸î
05.4.15, 4:54 PM
68