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Toshiba NB505-SP0166EM User Manual - Page 161

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If Something Goes Wrong Toshiba's worldwide offices 161 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

Section	Page
NB500 Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Other documentation	29
Service options	29
Chapter 1: Getting Started	30
Getting comfortable with your computer	30
Keeping yourself comfortable	31
Precautions	31
Important information on your computer’s cooling fan	33
Setting up your computer	33
Connecting to a power source	34
Charging the main battery	36
Using the computer for the first time	37
Opening the display panel	37
Turning on the power	38
Setting up your software	39
Registering your computer with Toshiba	39
Adding optional external devices	39
Adding memory (optional)	40
Installing a memory module	40
Removing a memory module	46
Checking total memory	48
Recovering the Internal Storage Drive	48
Recovering to out-of-box state (recommended recovery method)	50
Recovering without changing the internal storage drive partitions	52
Recovering to a custom size partition	55
Creating recovery DVDs/media	57
Restoring from recovery DVDs/media	60
Erasing the Internal Storage Drive	62
Checking the internal storage drive operating status	63
Installing drivers and applications	64
Using the TouchPad™	64
Adjusting TouchPad™ settings	67
Disabling or enabling the TouchPad™	68
Using external display devices	68
Connecting an external monitor or projector	68
Directing the display output when you turn on the computer	69
Adjusting the quality of the external display	70
Using an external keyboard	70
Using a mouse	70
Connecting a printer	70
Setting up a printer	71
Turning off the computer	72
Options for turning off the computer	72
Using the Shut down command	74
Using and configuring Hibernation mode	77
Using and configuring Sleep mode	79
Closing the display panel	82
Customizing your computer’s settings	82
Caring for your computer	82
Cleaning the computer	82
Moving the computer	83
Using a computer lock	83
Chapter 2: Learning the Basics	84
Computing tips	84
Using the keyboard	85
Character keys	86
Making your keyboard emulate a full-size keyboard	86
Ctrl, Fn, and Alt keys	86
Function keys	86
Special Windows® keys	87
Overlay keys	87
Starting a program	88
Starting a program from the Start menu	89
Starting a program from Windows® Explorer	89
Starting a program using the Search programs and files field	90
Saving your work	91
Printing your work	92
Backing up your work	93
Restoring your work	94
Toshiba’s online resources	94
Chapter 3: Mobile Computing	95
Toshiba’s energy-saver design	95
Running the computer on battery power	95
Battery Notice	96
Power management	97
Using additional batteries	97
Charging batteries	97
Charging the main battery	98
Charging the RTC battery	98
Monitoring main battery power	99
Determining remaining battery power	101
What to do when the main battery runs low	101
Setting battery notifications	102
Conserving battery power	102
Power Plans	103
Using a hot key to set the Power Plan	104
Changing the main battery	105
Removing the battery from the computer	105
Inserting a charged battery	107
Taking care of your battery	108
Safety precautions	108
Maintaining your battery	109
Disposing of used batteries	110
Traveling tips	111
Chapter 4: Exploring Your Computer’s Features	112
Exploring the desktop	112
Finding your way around the desktop	113
Setting up for communications	115
Connecting your computer to a network	116
Exploring audio features	116
Recording sounds	116
Using external speakers or headphones	117
Using the Web Camera	118
Using the Memory card reader	118
Inserting memory media	119
Removing memory media	119
Chapter 5: Utilities	121
TOSHIBA Assist	122
Secure	123
Protect & Fix	124
Optimize	125
TOSHIBA Recovery Media Creator	126
TOSHIBA Application Installer	126
Setting passwords	127
Using an instant password	127
Using a supervisor password	128
Using a user password	129
Deleting a user password	130
TOSHIBA PC Diagnostic Tool Utility	131
Mouse Utility	132
TOSHIBA Hardware Setup	133
TOSHIBA Zooming Utility	135
TOSHIBA Accessibility	136
TOSHIBA eco Utility™	137
TOSHIBA Service Station	137
Chapter 6: If Something Goes Wrong	138
Problems that are easy to fix	138
Problems when you turn on the computer	139
The Windows® operating system is not working	141
Using Startup options to fix problems	142
Internet problems	143
The Windows® operating system can help you	143
Fixing a problem with Device Manager	144
Checking device properties	144
Memory problems	145
Power and the batteries	145
Keyboard problems	147
Display problems	147
Disk or storage drive problems	149
Error-checking	149
Sound system problems	150
Printer problems	151
Wireless networking problems	152
Develop good computing habits	153
Data and system configuration backup in the Windows® operating system	154
If you need further assistance	158
Before you contact Toshiba	158
Contacting Toshiba	158
Other Toshiba Internet Web sites	159
Toshiba’s worldwide offices	160
Appendix A: Hot Keys/TOSHIBA Cards	162
Hot Key Cards	162
Using the Hot Key Cards	163
Application Cards	164
Using the Application Cards	164
Card Case	165
Hot key functions	166
Volume Mute	166
Lock (Instant security)	167
Power plan	168
Sleep mode	169
Hibernation mode	170
Output (Display switch)	171
Display brightness	172
Disabling or enabling wireless devices	173
Disabling or enabling the TouchPad™	174
Cursor control overlay	175
Numeric overlay	175
Zoom (Display resolution)	176
Keyboard hot key functions	177
Appendix B: Power Cord/Cable Connectors	178
Glossary	179
A	181
B	181
C	182
D	184
E	185
F	185
G	186
H	186
I	187
K	187
L	187
M	188
N	188
O	189
P	189
R	190
S	191
T	192
U	192
W	192