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Toshiba PX35t-ASP0305KL User Guide - Page 103

Power and the battery, Keyboard problems, Display problems

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103 If Something Goes Wrong Power and the battery Power and the battery Your computer receives its power through the AC adaptor and power cord/cable and from the real-time clock (RTC) battery. A faulty AC adaptor or power cord/cable will not power the computer. Here are some typical problems and how to solve them: The ON/OFF light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer. If the ON/OFF light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press ENTER. If no password is registered, press any key. The screen reactivates and allows you to continue working.

Section	Page
PX30 - A Series User’s Guide	1
Contents	12
Introduction	17
This guide	19
Safety icons	20
Other icons used	20
Your computer’s features and specifications	21
Other documentation	21
Service options	21
Chapter 1: Getting Started	22
Setting up a work environment	22
Precautions	23
Important information on your computer’s cooling fan	24
Setting up your computer	25
Connecting to a power source	25
Using the computer for the first time	27
Turning on the power	28
Initial setup	28
Setting up your software	28
Registering your computer with Toshiba	29
To Shut down your computer	29
To Restart your computer	30
To place your computer in Sleep mode	31
Adding optional external devices	31
Recovering the Internal Storage Drive	32
Creating recovery media	33
Restoring from recovery media	35
Refresh your PC (with user’s data)	37
Reset your PC	39
Installing drivers and applications	41
Connecting an external device	42
Using external display devices	43
Using the HDMI™ In port	43
Using the HDMI™ Out port	43
Selecting video cables	44
Connecting an HDMI™-compatible television or display device	44
Customizing your computer’s settings	44
Caring for your computer	45
Cleaning the computer	45
Moving the computer	45
Using a computer lock	46
Chapter 2: Learning the Basics	47
Computing tips	47
Using the wireless mouse	48
Replacing the battery	49
Using the wireless keyboard	50
Replacing the battery	50
Keyboard functions	51
Function keys	51
Special Windows® keys	52
Touch screen	52
Touch screen navigation	52
Starting an app	53
Starting an app from the Start screen	53
Saving your work	54
Backing up your work	54
Using the optical disc drive	55
Optical disc drive components	56
Inserting an optical disc	56
Playing optical media	58
Recording optical media	58
Removing a disc with the computer on	59
Removing a disc with the computer off	60
Toshiba’s online resources	60
Chapter 3: Computing	61
Toshiba’s energy-saver design	61
Power management	61
Charging the RTC battery	62
Power Plans	63
Using the eco power plan	64
Chapter 4: Exploring Your Computer’s Features	65
Exploring the Start screen	65
Charms	66
Tiles	67
Exploring the desktop	67
Finding your way around the desktop	67
Windows® Store	69
Setting up for communications	70
Connecting your computer to a network	70
Exploring audio features	71
Recording sounds	71
Using external speakers or headphones	72
Using the Web Camera	72
Using the Memory card reader	73
Inserting memory media	73
Removing memory media	74
Chapter 5: Utilities	76
Desktop Assist	77
Media & Entertainment	78
Tools & Utilities	79
Support & Recovery	80
eco Utility®	81
Password Utility	82
Using a supervisor password	82
Using a user password	84
Deleting a user password	85
System Settings	86
Sleep Utilities	88
USB Sleep and Charge	88
Enabling/Disabling USB Sleep and Charge	89
Power supply mode settings	90
Sleep and Music	90
TOSHIBA function key	92
Recovery Media Creator	93
Service Station	93
TOSHIBA Application Installer	94
Chapter 6: If Something Goes Wrong	95
Problems that are easy to fix	95
Problems when you turn on the computer	96
The Windows® operating system is not working	97
Using Startup options to fix problems	97
Internet problems	100
The Windows® operating system can help you	100
Fixing a problem with Device Manager	101
Checking device properties	101
Memory problems	102
Power and the battery	103
Keyboard problems	103
Display problems	103
Disk or storage drive problems	104
Error-checking	104
Optical disc drive problems	106
Sound system problems	108
Printer problems	108
Wireless networking problems	109
DVD operating problems	111
Develop good computing habits	112
Data and system configuration backup in the Windows® operating system	113
If you need further assistance	118
Contacting Toshiba	118
Other Toshiba Internet Web sites	118
Toshiba’s worldwide offices	119
Appendix A: TOSHIBA Function Keys	120
Functions	120
Help file	121
Display brightness	121
Internet and Media Control buttons	122
Volume Mute	123
Disabling or enabling wireless devices	123
Keyboard Function keys	123
Zoom (Display resolution)	123
Appendix B: Power Cord/Cable Connectors	124
Glossary	125
A	127
B	128
C	129
D	130
E	132
F	133
G	134
H	134
I	134
K	135
L	135
M	136
N	136
O	137
P	137
R	138
S	139
T	140
U	140
W	141