Toshiba Portege 4000 User Guide - Page 221
Contacting Toshiba
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221 If Something Goes Wrong If you need further assistance Consult your authorized Toshiba representative, who is your best source for current information. Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers online help. Access Toshiba on the Internet using any Internet browser by typing: pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: Your computer's serial number The computer and any optional devices related to the problem Backup copies of your Windows operating system and all other preloaded software on diskettes or CD Name and version of the program involved in the problem along with its installation diskettes or CD Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support, call the Toshiba InTouch Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273