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If Something Goes Wrong, Using the Fingerprint Authentication Utility

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38 Contents Fingerprint utility limitations 171 Using the Fingerprint Authentication Utility.....171 Fingerprint Logon 172 Care and maintenance of your fingerprint reader 172 Fingerprint reader limitations 174 TOSHIBA eco Utility 175 TOSHIBA Service Station 176 TOSHIBA PC Health Monitor 176 Chapter 6: If Something Goes Wrong 178 Problems that are easy to fix 178 Problems when you turn on the computer............179 The Windows® operating system is not working 181 Using Startup options to fix problems 182 Internet problems 183 The Windows® operating system can help you 183 Fixing a problem with Device Manager 184 Checking device properties 184 Memory problems 185 Power and the batteries 185 Keyboard problems 187 Display problems 187 Disk or storage drive problems 189 Error-checking 189 Optical disc drive problems 190 Sound system problems 191 ExpressCard® problems 192 ExpressCard® checklist 192 Resolving ExpressCard® problems 192 Printer problems 194 Wireless networking problems 195 DVD operating problems 197 Develop good computing habits 198

Section	Page
Portégé® R830 Series User’s Guide	1
Contents	33
Introduction	40
This guide	42
Safety icons	43
Other icons used	43
Your computer’s features and specifications	44
Other documentation	44
Service options	44
Chapter 1: Getting Started	45
Selecting a place to work	45
Setting up a work environment	45
Keeping yourself comfortable	46
Precautions	46
Important information on your computer’s cooling fan	48
Setting up your computer	48
Connecting to a power source	49
Charging the main battery	51
Using the computer for the first time	52
Opening the display panel	52
Turning on the power	53
Setting up your software	53
Registering your computer with Toshiba	54
Adding optional external devices	54
Adding memory (optional)	54
Installing a memory module	55
Removing a memory module	60
Checking total memory	63
Recovering the Internal Storage Drive	63
Recovering to out-of-box state (recommended recovery method)	65
Recovering without changing the internal storage drive partitions	67
Recovering to a custom size partition	70
Creating recovery DVDs/media	72
Restoring from recovery DVDs/media	75
Erasing the Internal Storage Drive	77
Checking the internal storage drive operating status	78
Installing drivers and applications	79
Using the touch pad	79
Adjusting touch pad settings	82
Disabling or enabling the touch pad	83
Using external display devices	83
Selecting video cables	84
Connecting an HDMI™-compatible television or display device	84
Connecting an external monitor or projector	84
Directing the display output when you turn on the computer	85
Adjusting the quality of the external display	86
Using an external keyboard	86
Using a mouse	86
Connecting a printer	86
Setting up a printer	87
Turning off the computer	87
Options for turning off the computer	88
Using the Shut down command	90
Using and configuring Hibernation mode	92
Using and configuring Sleep mode	95
Closing the display panel	98
Customizing your computer’s settings	98
Caring for your computer	98
Cleaning the computer	98
Moving the computer	99
Using a computer lock	99
Chapter 2: Learning the Basics	100
Computing tips	100
Using the keyboard	101
Character keys	102
Making your keyboard emulate a full-size keyboard	102
Ctrl, Fn, and Alt keys	102
Function keys	102
Special Windows® keys	103
Overlay keys	103
Starting a program	104
Starting a program from the Start menu	105
Starting a program from Windows® Explorer	105
Starting a program using the Search programs and files field	106
Saving your work	107
Printing your work	108
Backing up your work	109
Restoring your work	110
Using the optical disc drive	110
Optical disc drive components	111
Inserting an optical disc	112
Playing an audio CD	114
Playing optical media	114
Recording optical media	114
Removing a disc with the computer on	115
Removing a disc with the computer off	115
Caring for optical discs	116
Toshiba’s online resources	116
Chapter 3: Mobile Computing	117
Toshiba’s energy-saver design	117
Running the computer on battery power	118
Battery Notice	118
Power management	119
Using additional batteries	120
Charging batteries	120
Charging the main battery	120
Charging the RTC battery	121
Monitoring main battery power	122
Determining remaining battery power	123
What to do when the main battery runs low	124
Setting battery notifications	124
Conserving battery power	125
Power Plans	126
Using a hot key to set the Power Plan	127
Using the TOSHIBA eco power plan	128
Changing the main battery	129
Removing the battery from the computer	129
Inserting a charged battery	131
Taking care of your battery	132
Safety precautions	132
Maintaining your battery	133
Disposing of used batteries	133
Traveling tips	135
Chapter 4: Exploring Your Computer’s Features	136
Exploring the desktop	136
Finding your way around the desktop	137
Setting up for communications	139
Connecting your computer to a network	140
Exploring audio features	141
Recording sounds	141
Using external speakers or headphones	141
Using the Web Camera	142
Using an ExpressCard®	143
Inserting an ExpressCard®	143
Removing an ExpressCard®	143
Using the Memory card reader	144
Inserting memory media	144
Removing memory media	145
Using the eSATA/USB combo port	146
Using the expansion port	146
Chapter 5: Utilities	147
TOSHIBA Assist	148
Connect	149
Secure	150
Protect & Fix	151
Optimize	152
TOSHIBA Application Installer	153
Setting passwords	154
Using an instant password	154
Using a supervisor password	155
Using a user password	156
TOSHIBA Face Recognition Utility	158
TOSHIBA Security Assist	159
TOSHIBA PC Diagnostic Tool Utility	161
TOSHIBA HDD Protection Utility	162
Mouse Utility	163
TOSHIBA Hardware Setup	164
TOSHBA Sleep Utility	166
Starting the TOSHIBA Sleep Utility	166
USB Sleep and Charge	166
Enabling USB Sleep and Charge	168
Power supply mode settings	168
TOSHIBA Button Support	169
TOSHIBA Accessibility	170
Fingerprint Authentication Utility	171
Fingerprint utility limitations	171
Using the Fingerprint Authentication Utility	171
Fingerprint Logon	172
Care and maintenance of your fingerprint reader	172
Fingerprint reader limitations	174
TOSHIBA eco Utility™	175
TOSHIBA Service Station	176
TOSHIBA PC Health Monitor	176
Chapter 6: If Something Goes Wrong	178
Problems that are easy to fix	178
Problems when you turn on the computer	179
The Windows® operating system is not working	181
Using Startup options to fix problems	182
Internet problems	183
The Windows® operating system can help you	183
Fixing a problem with Device Manager	184
Checking device properties	184
Memory problems	185
Power and the batteries	185
Keyboard problems	187
Display problems	187
Disk or storage drive problems	189
Error-checking	189
Optical disc drive problems	190
Sound system problems	191
ExpressCard® problems	192
ExpressCard® checklist	192
Resolving ExpressCard® problems	192
Printer problems	194
Wireless networking problems	195
DVD operating problems	197
Develop good computing habits	198
Data and system configuration backup in the Windows® operating system	199
If you need further assistance	203
Before you contact Toshiba	203
Contacting Toshiba	204
Other Toshiba Internet Web sites	205
Toshiba’s worldwide offices	205
Appendix A: Hot Keys/TOSHIBA Cards	207
Hot Key Cards	207
Using the Hot Key Cards	208
Hot key functions	209
Optical disk drive	209
Volume Mute	210
Lock (Instant security)	211
Power plan	212
Sleep mode	213
Hibernation mode	214
Output (Display switch)	215
Display brightness	216
Disabling or enabling wireless devices	217
Disabling or enabling the touch pad	218
Cursor control overlay	219
Numeric overlay	219
Keyboard hot key functions	220
Appendix B: Power Cord/Cable Connectors	221
Glossary	222

Match case Limit results 1 per page

Contents

Fingerprint utility limitations

...........................

171

Using the Fingerprint Authentication Utility

.....

171

Fingerprint Logon

...........................................

172

Care and maintenance of your fingerprint

reader

.......................................................

172

Fingerprint reader limitations

..........................

174

TOSHIBA eco Utility™

...........................................

175

TOSHIBA Service Station

......................................

176

TOSHIBA PC Health Monitor

.................................

176

Chapter 6: If Something Goes Wrong

....................................

178

Problems that are easy to fix

................................

178

Problems when you turn on the computer

............

179

The Windows

operating system is not

working

...........................................................

181

Using Startup options to fix problems

............

182

Internet problems

...........................................

183

The Windows

operating system can

help you

....................................................

183

Fixing a problem with Device Manager

.................

184

Checking device properties

.............................

184

Memory problems

................................................

185

Power and the batteries

........................................

185

Keyboard problems

...............................................

187

Display problems

..................................................

187

Disk or storage drive problems

.............................

189

Error-checking

................................................

189

Optical disc drive problems

...................................

190

Sound system problems

.......................................

191

ExpressCard

problems

........................................

192

ExpressCard

checklist

...................................

192

Resolving ExpressCard

problems

.................

192

Printer problems

...................................................

194

Wireless networking problems

..............................

195

DVD operating problems

.......................................

197

Develop good computing habits

...........................

198