Toshiba Qosmio G30 PQG31C-HD202E Users Manual Canada; English - Page 230

Troubleshooting USB device Refer also to your USB device's documentation. Problem Procedure USB device does not Check for a firm cable connection between the work USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows XP documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard. If these devices do not work, make sure the USB KB/Mouse Legacy Emulation item in HW Setup is set to Enabled. If problems persist, contact your dealer. Memory expansion Refer also to Chapter 9, Optional Devices, for information on installing memory modules. Problem Procedure Beep sounds. (Two beeps, a dash and a dot, for a defective memory module in slot A. Three beeps, a dash and two dots for slot B. When both beeps sound, both memories in slot A and B are defective.) Make sure the memory module installed in the expansion slot is compatible with the computer. If an incompatible module has been installed, follow the steps below. 1. Turn off the power. 2. Disconnect the AC adaptor and all peripheral devices. 3. Remove the battery pack. 4. Remove the memory module. 5. Install the battery pack and/or connect the AC adaptor. 6. Turn on the power. If problems persist, contact your dealer. Sound system Refer also to documentation for your audio devices. Problem Procedure No sound is heard Adjust the volume control dial. Check the software volume settings. 10-14 User's Manual