Toshiba Qosmio X300 PQX32C-02K01S Users Manual Canada; English
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Toshiba Qosmio X300 PQX32C-02K01S manual content summary:
- Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 1
User's Manual Qosmio X300 computers.toshiba-europe.com - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 2
/video at coffee shops or hotels for the purposes of profits or providing these to the public. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA Qosmio X300 Portable Personal Computer at the time of this - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 3
and registered trademarks not listed above may be used in this manual. Macrovision License This product includes copyright protection technology and intellectual by Toshiba are connected or implemented. To avoid in general EMC problems, the following advice should be observed: ■ Only CE marked - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 4
LAN or Bluetooth hardware in such areas as long this feature is not official supported by the operator of the related medical facility. ■ Vehicle Environments: Please read the operator's manual of the vehicle manufacturer for further restrictions of use. ■ Aircraft Environments: Please follow the - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 5
on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. for each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is User's Manual v - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 6
contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government. User's Manual vi - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 7
is used.Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding the ENERGY STAR® Program. Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. User - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 8
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 9
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 10
employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 11
as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 12
3-10 System Recovery Options 3-10 Restoring the pre-installed Software 3-10 Chapter 4 Operating Basics Using the Touch Pad 4-1 AV Controller 4-2 Using the Fingerprint Sensor 4-2 User's Manual xii - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 13
8 Optional Devices ExpressCard 8-2 Bridge media slot 8-4 Additional memory module 8-8 Battery Packs 8-12 Universal AC Adaptor 8-12 USB floppy diskette drive 8-12 External monitor 8-14 User's Manual xiii - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 14
LINK (IEEE1394 8-18 Security lock 8-19 Chapter 9 Troubleshooting Problem solving process 9-1 Hardware and system checklist 9-4 TOSHIBA support 9-24 Chapter 10 Legal Footnotes CPU*1 10-1 Memory F Usage Restrictions Appendix G If your computer is stolen Glossary Index User's Manual xiv - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 15
devices. Then read Getting Started for step-by-step instructions on setting up your computer. If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to read - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 16
Operating Basics, includes instructions on using the Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some you to the information contained in this manual. Conventions This manual uses the following formats to describe, - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 17
face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 18
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation ■ Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 19
Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. ■ The surface of - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 20
impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 21
, preventing air from reaching the CPU. Do not use the computer on surfaces with objects that can be drawn in by the cooling fan. User's Manual xxi - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 22
to the Using the cleaning cloth section in Chapter 4, Operating Basics. Documentation ■ Qosmio X300 Portable Personal Computer User's Manual ■ Qosmio X300 Quickstart ■ Instruction Manual for Safety and Comfort ■ Warranty Information If any of the items are missing or damaged, contact your dealer - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 23
Manager ■ TOSHIBA Face Recognition* ■ TOSHIBA DVD PLAYER ■ Online Manual Other software may be preinstalled dependant on the model purchased. * 2 Duo Processor, which incorporates a 3MB level2 cache memory and also supports Enhanced Intel® SpeedStep® Technology. ■ Intel® CoreTM 2 Duo Processor, - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 24
Settings... button in the Display Settings window. The amount of Total Available Graphics memory will vary be between 1 and 2 MB depending upon system configuration. User's Manual 1-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 25
that part of the hard disk drives overall capacity is reserved as administration space. Other hard disk drives may be introduced in the future. User's Manual 1-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 26
Dual layer) at up to 2x speed, DVD+R (Double Layer) at up to 2.4x speed and DVD-RAM at up to 3x speed, and supports the following formats: ■ CD-R ■ CD-RW ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ (single/multi- that lets you run CD's or DVD's without using an adaptor. User's Manual 1-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 27
display panel supports high-resolution rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Ports External monitor Bus (USB 2.0) 15-pin, analog VGA port. The computer supports multiple Universal Serial Bus ports that comply with the USB 2.0 standard - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 28
and audio signals. In addition to this, it can send and receive control signals. By connecting a TV which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the . In addition to this, it can send and receive control signals. User's Manual 1-7 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 29
. The integrated model is only installed as a standard device in some markets. The computer has built-in support for Ethernet LAN (10 megabits per second, 10 BASE-T), Fast Ethernet LAN (100 megabits per second, 100 radio technology that complies with the IEEE 802.11 Standard. User's Manual 1-8 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 30
no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. User's Manual 1-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 31
with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. User's Manual 1-10 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 32
reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications. TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system to launch applications. ■ Hot key function ■ TOSHIBA utility launcher function User's Manual 1-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 33
start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file. Fingerprint Utility Some models of this computer series support a fingerprint utility, which is installed for the purpose of enrolling and recognizing fingerprints - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 34
ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and All Programs TOSHIBA DVD PLAYER to start "TOSHIBA DVD PLAYER". User's Manual 1-13 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 35
this computer. An additional battery pack can be purchased for use as either a spare or replacement. Please refer to Chapter 6, Power for futher information. User's Manual 1-14 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 36
you cannot format 720 KB floppy diskettes under Windows VistaTM, you are able to read and write to diskettes that have already been formatted. User's Manual 1-15 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 37
off the functions. All models are provided with a Wireless communication switch although only some models are equipped with both Wireless LAN and Bluetooth functions. User's Manual 2-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 38
waves may affect pacemaker or medical device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi or Bluetooth functionality. ■ Always turn off slot. Some models are equipped with a Slim size remote controller. User's Manual 2-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 39
USB 2.0 standard. The ports with the icon ( ) have USB Sleep and Charge function. eSATA/USB combo port supports the USB 2.0 and the eSATA function. The ports with the icon ( ) has USB Sleep and Charge. Keep foreign and then reconnect the device while the computer is turned on. User's Manual 2-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 40
use to attach a modular cable in order to connect the internal modem directly to a telephone line. Some models are equipped with a built-in modem. User's Manual 2-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 41
(IEEE1394) port This port allows you to connect an external device, such as a digital video camera, to the computer for high-speed data transfer. User's Manual 2-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 42
display to the computer. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10 BASE-T), Fast Ethernet LAN (100 megabits per second, 100 BASE is being (orange) exchanged between the computer and the LAN. User's Manual 2-6 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 43
the installation, replacement and removal of additional memory modules. Please refer to the Additional memory module section in Chapter 8, Optional Devices for more information. User's Manual 2-7 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 44
model with the display open The speaker generates a magnetic field. Keep a magnetic card, such as a credit card or bank card, away from the speakers. User's Manual 2-8 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 45
and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to Chapter 4, Using the Fingerprint Sensor. Some models are equipped with an Fingerprint Sensor. User's Manual 2-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 46
allows you to import and record sounds for your applications - please refer to the Sound system section in Chapter 4, Operating Basics for more information. User's Manual 2-10 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 47
Hard Disk Drive, Optical Disc Drive and eSATA. The Bridge media slot indicator glows Red when the computer is accessing the Bridge media slot. User's Manual 2-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 48
for entering numbers. When it is off you can use it to navigate through pages. Please refer to Chapter 5, The Keyboard for more information. User's Manual 2-12 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 49
- the recorded data cannot subsequently be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM media can be recorded to more than once. User's Manual 2-13 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 50
The Grand Tour Formats The drives support the following formats: ■ CD-ROM ■ DVD-ROM ■ DVD-R ■ DVD-R (Dual Layer) ■ DVD-RW ■ DVD+R ■ DVD+R (Double Layer) ■ DVD+RW ■ DVD- read 24 speed (maximum) CD-R write 24 speed (maximum) CD-RW write 24 speed (maximum, Ultra-speed media) User's Manual 2-14 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 51
the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. User's Manual 2-15 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 52
installing the battery pack. ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 53
the computer, always follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 54
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 3-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 55
use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). User's Manual 3-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 56
the first time The Microsoft Windows VistaTM Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 57
system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury. User's Manual 3-6 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 58
access it, click Start Control Panel System and Maintenance Power Options). ■ Click Start then click the arrow button ( ) and select Sleep from the menu. User's Manual 3-7 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 59
contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. ■ Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Hibernate feature. ■ Allows the use of the panel power off feature. User's Manual 3-8 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 60
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 3-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 61
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 62
optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3. Turn on your computer and Create button. 7. Follow the on-screen instructions. Your Recovery Discs will be created. User's Manual 3-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 63
menu will be displayed from which you should follow the on-screen instructions. Restoring the pre-installed software from the Recovery hard disk drive change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 64
please log on as an enabled user with sufficent rights. 6. Click TOSHIBA HDD Recovery on the System Recovery Options screen. 7. Follow the on-screen instructions on the TOSHIBA HDD Recovery dialog. The computer will be restored to its factory state. Please set your BIOS to default before you recover - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 65
or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using. User's Manual 4-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 66
up the computer (Pre-OS Authentication). ■ Single-Swipe Sign On feature Fingerprint cannot be used in models that do not have a fingerprint module installed. User's Manual 4-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 67
is swiped too quickly or too slowly - follow any on-screen instructions to adjust the speed used during the swipe process. Points to note result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate. ■ Do not . User's Manual 4-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 68
are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. ■ The recognition success rate may differ from user to user. User's Manual 4-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 69
will close the window automatically. It is strongly recommended that you register 2 or more fingerprints. Repeat the procedure from step 3 to register another fingerprint. User's Manual 4-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 70
times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility. User's Manual 4-6 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 71
authentication process fails you will need to log into Windows using the appropriate username and password. In addition, you should use this manual login process if fingerprint authentication fails for three consecutive tries - a warning message will be displayed when authentication is not normal or - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 72
. You should check that your fingerprint is enrolled before configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. To run this program, click Start All Programs TrueSuite Access Manager TrueSuite Access Manager with Admin - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 73
. You should check that your fingerprint is enrolled before configuring the settings (please refer to the Manual for Fingerprint Registration/Enrollment for further instructions). 1. To run this program, click Start All Programs TrueSuite Access Manager TrueSuite Access Manager with Admin - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 74
Software Online Help for details. Please unstick the protective plastic-film before using the Web Camera. Web camera LED Microphone Web camera Web Camera User's Manual 4-10 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 75
computer, please uninstall the application or delete all the logs created by the application. For details on how to do this, see help file. User's Manual 4-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 76
do not wish to practice, click on the Skip button in the Registration screen. 2. Click the Next button to start the guide. 3. First, take a picture while moving your neck slightly to the left and right. 4. Now take a picture while and right, and then move your neck down and up. User's Manual 4-12 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 77
provided. ■ AUTO Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse. User's Manual 4-13 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 78
operation. When the computer is accessing a CD/DVDROM, an indicator on the drive glows. Use the DVD playback application to view DVD-Video discs. User's Manual 4-14 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 79
the disc tray slightly. Eject button Pressing the eject button 2. Grasp the disc tray gently and pull until it is fully opened. Disc tray User's Manual Pulling the disc tray open 4-15 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 80
find that the media itself might become damaged, and/or the disc tray might not open fully when you next press the eject button. User's Manual 4-16 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 81
by inserting a slender object such as a straightened paper clip about 15mm into the eject hole just to the right of the drive's eject button. User's Manual 4-17 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 82
Basics Disc tray LED Eject button Eject hole Manual release with the eject hole You must ensure that Writable discs, Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer. ■ Do not turn off the power to the optical disc drive while the computer - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 83
any of the media supported by the DVD Super Multi drive, please read and follow all of the setup and operating instructions in this section. If may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice Manual 4-19 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 84
Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co.,Ltd. (for 3x and 5x speed media) Hitachi Maxell,Ltd. (for 3x and 5x speed media) User's Manual 4-20 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 85
or delete data from the wrong drive. ■ Be sure to connect the AC adaptor to the computer before you write or rewrite any information. User's Manual 4-21 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 86
monitor, i.LINK device, or an optical digital device. ■ Use the audio/video control button to reproduce music or voice. ■ Open the optical disc drive. User's Manual 4-22 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 87
-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder. User's Manual 4-23 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 88
Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM/CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support Opening the TOSHIBA Disc Creator Manual Start All Programs TOSHIBA CD&DVD Applications Disc Creator Help User - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 89
for additional Ulead DVD MovieFactory information. Opening the Ulead DVD MovieFactory Manual Start All Programs DVD MovieFactory for TOSHIBA User Manual DVD MovieFactory User Manual Important information for use Note the following limitations when you write Video DVD: 1. Editing digital - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 90
RW disc cannot be written in VR format. ■ Not support to output VCD and SVCD format. 3. About Straight to Disc ■ Not support to record on DVD-R/+R disc ■ Not support to record DVD+VR format by HDV ■ HDV support to burn DVD-Video only ■ DVD-VR format not support to add Menu User's Manual 4-26 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 91
shutdown while using "TOSHIBA DVD PLAYER". 8. Do not configure the Display automatic power off function to run while the "TOSHIBA DVD PLAYER" is running. User's Manual 4-27 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 92
screen resolution while running the "TOSHIBA DVD PLAYER". TOSHIBA DVD PLAYER 1. "TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR. 2. The "TOSHIBA DVD PLAYER" does not have a parental to change the audio track will also change the subtitle track. User's Manual 4-28 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 93
operations may not be able to be used. Open TOSHIBA DVD PLAYER HELP TOSHIBA DVD PLAYER features and instructions are also explained in detail in "TOSHIBA DVD PLAYER Help".Use the following procedure to open "TOSHIBA DVD . The Remote Controller for each model is different. User's Manual 4-29 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 94
drive. If the application you wish to run is not selected as the active window when these buttons are pressed, please switch to the application manually. For example, by clicking the taskbar item for the application window you wish to make active. Decreases the computer's display panel brightness in - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 95
media (video, DVD, music, and so on) forwards. Moves media backward (seven seconds for videos, one music track or one DVD chapter at a time). User's Manual 4-31 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 96
The Remote Controller is designed specifically for this computer. ■ Some application programs may not support remote control functions. Operational range of the Remote Controller Point the Remote controller at your of the provided Remote Controller may vary from model to model. User's Manual 4-32 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 97
on the type of the Remote Controller. Check the type and then install or remove the batteries as instructed. Store the battery for the remote control beyond the reach of children. If a child swallows a battery devices with bare hands. Wipe off with a cloth or paper towel. User's Manual 4-33 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 98
battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. Stopper Battery User's Manual Removing the batteries 4-34 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 99
slightly to make it stretch out. 2. Grasp a Slim size remote controller and pull it out from the slot. ExpressCard slot Slim size remote controller User's Manual Removing a Slim size remote controller 4-35 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 100
could cause data loss. 7. Never use a wet or damp floppy diskette - this could damage the floppy diskette drive or other devices within the computer. User's Manual 4-36 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 101
audio configuration using the Realtek Audio Manager. To launch the Realtek Audio Manager, click Start Control Panel Hardware and Sound Realtek HD Audio Manager. User's Manual 4-37 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 102
parameters. One is the On/Off button and the other is the Intensity slider which can adjust the amount of low frequency MaxxBass creates. User's Manual 4-38 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 103
all cases, higher Q values generally result in steeper slopes of all filters; bells are narrower, shelf filters have sharper slopes. (Range: 0.40 to 6.00) User's Manual 4-39 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 104
the Dolby Digital Live button. 5. Set up an optical digital correspondence apparatus. 6. Then connect the other end of the optical cable to the apparatus User's Manual 4-40 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 105
appear in the Windows Task Bar. 3. Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to the currently selected region and telephony location - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 106
, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. User's Manual 4-42 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 107
in the computer's modem jack and pull it out from within the computer. Wireless communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with Wireless Communication switch. Some models are equipped with both Wireless - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 108
WEP) data encryption based on an 128-bit encryption algorithm ■ Wi-Fi Protected Access™ (WPA™) support ■ Advanced Encryption Standard (AES) data encryption The transmission speed over the wireless LAN, and the or illegal access through the wireless LAN and the damage thereof. User's Manual 4-44 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 109
pecification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. User's Manual 4-45 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 110
this type of functionality. Product Support The latest information regarding operating system support, language support or available upgrades can be found device operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any Wi-Fi, WiMax Manual 4-46 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 111
Network adapters and right click the wireless device then choose enable. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10 BASE-T), Fast Ethernet LAN (100 megabits per second, second, 10 BASE-T), you can connect with a CAT3 or higher cable. User's Manual 4-47 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 112
LAN, the LAN Active indicator glows yellow. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows. User's Manual 4-48 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 113
handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage. ■ Clean 's Manual 4-49 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 114
few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Make sure all disk activity has ended subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Manual 4-50 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 115
have special computer functions. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps. User's Manual 5-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 116
+ F1 enters ''Lock computer mode''. To restore your desktop, you need to log on again. Power Plan: Pressing Fn + F2 changes the power settings. User's Manual 5-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 117
. If no wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing Fn + F9 enables or disables the Touch Pad function. User's Manual 5-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 118
Pressing Fn + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA Zooming Utility (enlarge): Pressing Fn + 2 enlarges the icon size on the desktop or key has the same function as the secondary (right) mouse button. User's Manual 5-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 119
the numeric function, type the ASCII code of the character you require. 3. Release ALT key - the ASCII character will appear on the display screen. User's Manual 5-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 120
(no operation) • LED: Battery Red DC IN Red • Quick charge • LED: Battery amber DC IN Red • No charge • LED: Battery off DC IN Red User's Manual 6-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 121
battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off. User's Manual 6-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 122
connected and is correctly supplying power to the computer. Indicates a problem with the power supply. You should initially try plugging the AC is a removable lithium ion battery pack, also referred to in this manual as the battery. You can purchase additional battery packs for extended use of - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 123
by TOSHIBA as replacements. ■ Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 124
see the error message after performing the above actions, please contact your TOSHIBA service representative. Care and use of the battery pack The battery pack is a . Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. ■ Make sure the - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 125
battery is nearly completely discharged. In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging. User's Manual 6-6 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 126
■ Hard disk drive power off period ■ How often and for how long you use the hard disk drive, optical disc and floppy diskette drives. User's Manual 6-7 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 127
IN indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord. User's Manual 6-8 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 128
display panel and turn the computer upside down. 5. Slide the battery safety lock towards the release ( ) position to make the battery release latch movable. User's Manual 6-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 129
it will go into the computer (1). 2. Ensure that the battery pack is securely in place and the battery safety lock (2) is in its ( ) position. User's Manual 6-10 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 130
to register a password of up to 50 characters. After a password is set, you will be prompted to enter it when you start the computer. User's Manual 6-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 131
Files\Toshiba\PasswordUtility\TOSPU.exe This utility lets you do the following: ■ Register, delete or change the Supervisor Password. ■ Specify restrictions for general users. User's Manual 6-12 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 132
. The password is necessary only if the computer was shut down in boot mode, not in Hibernation or Sleep mode. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message will appear in the LCD: Enter Password [xxxxxxxx - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 133
is only available for Sleep Mode or Hibernation Mode, not for Shut down mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the computer's display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 134
HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. User - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 135
This option sets the priority for booting the computer. Select the boot priority from the drop down list. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy disk drive. N Selects the - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 136
option to enable or disable USB keyboard/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard - to achieve this you should set cases, turn the power of the computer ON to charge the device. User's Manual 7-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 137
]. Enabled (Mode-1) Enables USB Sleep and Charge function. Enabled (Mode-2) Enables USB Sleep and Charge function. Disabled Disables USB Sleep and Charge function (Default). User's Manual 7-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 138
-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN function (Default). Disabled Disables Built-in LAN function. User's Manual 7-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 139
expansion Power devices ■ Battery packs ■ Universal AC Adaptor Peripheral devices ■ USB floppy diskette drive ■ External monitor ■ HDMI ■ i.LINK (IEEE1394) ■ Display port Other ■ Security lock User's Manual 8-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 140
manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of configuration in Windows in order to ensure that it is correct. User's Manual 8-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 141
ExpressCard 5. Insert the Dummy card into the PC Card slot. When you do not use a Express Card, please be sure to insert a Dummy card. User's Manual 8-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 142
lost or damaged if you use any memory media other than those supported. ■ This Bridge media slot supports the following memory media. ■ Secure Digital (SD) Card (SD all memory media will operate properly. ■ The slot does not support Magic Gate functions. Secure Digital (SD) Card Memory Stick - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 143
as a digital camera or digital audio player that uses SD/SDHC memory cards instead of the format command provided in the Windows® operating system. User's Manual 8-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 144
. Low power could affect writing accuracy. ■ Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The following memory media have a function for protect. ■ SD Card (SD memory card, SDHC memory card - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 145
being copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open it out of the computer. 4. Grasp the media and remove it. User's Manual 8-7 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 146
into Slot A and Slot B respectively. The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. User's Manual 8-8 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 147
Turning off the power section in Chapter 3, Getting Started if required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer. User's Manual 8-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 148
your finger. Please also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in. User's Manual 8-10 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 149
on the memory module or on the computer. Debris on the connectors may cause memory access problems. 7. Seat the memory module cover in place and secure it with one screw. Take the connectors may cause memory access problems. 8. Seat the memory module cover in place and secure it with a screw. User - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 150
floppy diskette drive is available only as an option. USB connector Disk-In-Use Indicator Floppy diskette slot Eject button USB floppy diskette drive User's Manual 8-12 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 151
is right side up and properly aligned with the socket. Do not try to force the connection; doing so can damage the connecting pins. User's Manual 8-13 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 152
the computer's USB port. External monitor An external analog monitor can be connected to the computer's external monitor port, with the computer supporting WSXGA video mode. In order to connect a monitor, follow the steps as detailed below: 1. Turn the computer's power off. 2. Connect the monitor - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 153
Keyboard. As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly. User's Manual 8-15 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 154
the display mode, follow the steps as detailed below: 1. Click Start and click Control Panel. 2. Click Appearance and Personalization. 3. Click Personalization. 4. Click Display Settings. User's Manual 8-16 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 155
CE Industry which allows devices to work together over an HDMI cable. By connecting a TV player which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some desktop icons. ■ Enable/Disable the REGZA Link function on the computer. User's Manual 8-17 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 156
/disconnect an i.LINK device to/from the computer. ■ Connect/disconnect an i.LINK device to/from another i.LINK device that is connected to the computer. User's Manual 8-18 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 157
the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. User - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 158
its left hand side faces you. 2. Align the security cable with the 'lock hole' and secure it in place. Security lock slot Security lock User's Manual 8-20 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 159
the questions and procedures described in this chapter are meant only as a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from your reseller, dealer or service provider - if you find you need to consult others, be - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 160
Troubleshooting ■ Make sure all options are your problems to your reseller, dealer or service provider. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem Sometimes to your reseller, dealer or service provider. User's Manual 9-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 161
Troubleshooting Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer. User's Manual 9-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 162
Troubleshooting Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Boot Priority option is set within the TOSHIBA HW Setup program. User's Manual 9-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 163
Troubleshooting fails again, contact your reseller, dealer or service provider. Power When the computer is not problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem service provider. This indicates a problem with the heat dispersal system - - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 164
Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power for further information. Problem dealer or service provider. Battery If you suspect a problem with the Manual 9-6 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 165
Troubleshooting Problem should speak to your reseller, dealer or service provider. Battery doesn't power If you the Power Options. Real Time Clock Problem Procedure The following message The RTC in [System Time]. Password Problem Procedure Cannot enter password Please refer to the - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 166
, you should contact your reseller, dealer or service provider. Internal display panel Apparent display panel problems may be related to the computer's setup and the instructions with the screen cleaner and always ensure you let the LCD screen dry properly before closing it. Problems above - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 167
Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Troubleshooting Procedure Check the problem, contact your reseller, dealer or service provider. DVD Super-Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem 's Manual 9-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 168
Troubleshooting Problem Check the type of CD,or DVD media that you are using - the drive supports the following: DVD: DVD-ROM, DVD-Video CD: CD-DA, CD-Text, problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-10 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 169
Troubleshooting ExpressCard For further information, please refer to Chapter 8, Optional Devices. Problem Procedure ExpressCard error occurs Remove the ExpressCard from . If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 170
Troubleshooting Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 8, Optional Devices. Problem Procedure Memory Stick/Memory Remove are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-12 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 171
the required file is actually on the MultiMediaCard that is inserted into the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Infrared receiver window If you are using a USB mouse, you should also refer to both the USB device section in - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 172
Troubleshooting Problem If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Adjust the touch Sensitivity. 1. Click adjust the sensitivity. 7. Click the OK button. USB mouse Problem Procedure On-screen pointer does In this instance the system might - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 173
Troubleshooting Problem Double-clicking does not work The mouse pointer moves too please refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-15 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 174
that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-16 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 175
Troubleshooting USB Sleep and Charge function For more information and settings, please refer to the USB Sleep and Charge function section in Chapter 7, HW Setup. Problem I cannot use the "USB Sleep and Charge not have the USB Sleep and Charge function-compatible icon ( ). User's Manual 9-17 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 176
Troubleshooting Problem Procedure External not work. to [Enabled], the "USB WakeUp function" does not work for ports that support the USB Sleep and Charge function. In that case, use an USB port that does resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-18 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 177
Troubleshooting Memory expansion Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem unable to resolve the problem, contact your reseller, dealer or service provider. amber twice your audio device. Problem No sound is heard - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 178
Troubleshooting Problem Procedure Check within the Windows Device Manager application to ensure the sound function is enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service problem, contact your reseller, dealer or service provider. User's Manual 9-20 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 179
Troubleshooting Modem This information is applicable to the models equipped with a built-in modem. Problem Procedure Communication software can't initialize modem Make sure If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-21 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 180
is installed in the computer - the built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 9-22 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 181
Troubleshooting i.LINK (IEEE1394) device Problem i.LINK device does not instructions. Restart the computer and the Windows operating system to re-initialize the device. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Video Playback Problem - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 182
problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support current information and support. Where to write If you are still unable to solve the problem and suspect that it - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 183
Footnotes Chapter 10 Legal Footnotes CPU*1 This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 184
restrictions under "Environmental Conditions" in your computer documentation. Contact Toshiba Technical Service and Support for more information. 64-Bit Computing The following section applies only to usage. Battery may not charge while computer is consuming full power. User's Manual 10-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 185
maximum speed. The wireless adapter is based on a draft 2.0 release version of the IEEE 802.11n specification and; may not be full compatible with, or support some feature (e.g., security) of, certain Wi-Fi equipment. User - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 186
that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes. User's Manual 10-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 187
12,000 meters maximum Power Requirements AC adaptor Computer 100-240 volts AC 50 or 60 hertz (cycles per second) 19 VDC 9.47 amperes User's Manual A-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 188
impedance 600 ohms ±30% Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis Power supply +3.3V (supplied by computer) User's Manual A-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 189
any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Video modes Video mode settings are configured via the Display Properties dialog. To open the properly. Disabling Windows® Aero™ may also help correct this issue. User's Manual B-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 190
information that may apply in your country/region. Radio Frequency ■ Band 5GHz (5150-5850 MHz) (Revision a, n draft 2.0) ■ Band 2.4GHz (2400-2483.5 MHz) (Revision b, g, n draft 2.0) User's Manual C-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 191
bands Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales points the station can dynamically switch to another channel if required. User's Manual C-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 192
in any country or region, refer to the addendum sheet which is Approved Countries/Regions for use. The channel configuration is managed as follows: User's Manual C-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 193
use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. User's Manual C-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 194
lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit the following TOSHIBA PC product support website. TOSHIBA PC product support website. In Europe visit http://www.toshibaeurope.com/computers/tnt - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 195
board of airplanes, or ■ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use directive 1999/5/EC and has been provided with the CE mark accordingly. User's Manual D-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 196
plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. User's Manual E-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 197
AC Power Cord and Connectors The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia and Europe. USA United Kingdom UL approved Australia AS approved Canada CSA approved BS approved Europe Approved by the appropriate agency User's Manual E-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 198
signals received by satellite or cable TV receivers will work properly and does not provide technical support for them. ■ The TOSHIBA Qosmio's AC power adaptor must be connected to get the best configuration will work properly and does not provide support for this functionality. User's Manual F-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 199
these procedures: ■ Visit http://www.toshiba-europe.com on the Internet. In the product area, choose Computer Systems. ■ In the Computer Systems page, open the Support & Downloads menu and choose the Stolen Units Database option. Your entries are used to track your computer at our - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 200
If your computer is stolen TOSHIBA Theft Registration Send to: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr. 2 93055 Regensburg Germany Fax number: +49 (0) 941 7807 921 Country Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax: User's Manual G-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 201
Glossary Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 202
VESA: Video Electronic Standards Association VGA: video graphics array VRT: voltage reduction technology WUXGA: wide ultra extended graphics array XGA: extended graphics array Glossary User's Manual Glossary-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 203
the original is destroyed. batch file: A file that can be executed from the system prompt containing a sequence of operating system commands or executable files. User's Manual Glossary-3 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 204
system. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer's memory. bps: Bits per second. Typically used to laser, rather than magnetic heads, to read data from the disc. User's Manual Glossary-4 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 205
, COM2, COM3 and COM4: The names assigned to the serial and communication ports. commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices from the keyboard to initiate a particular function within a program. User's Manual Glossary-5 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 206
default: The parameter value automatically selected by the system when you or the program do not provide instructions. Also called a preset value. delete: To remove data from a disk or other data storage Data is arranged on concentric tracks much like a phonograph record. User's Manual Glossary-6 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 207
Glossary display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 208
command to the modem. execute: To interpret and execute an instruction. Extended Capability Port: An industry standard that provides a data and reverse data transmission, and run length encoding (RLE) support. F fast infrared: An industry standard that enables cableless User's Manual Glossary-8 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 209
factory installs this disk and only a trained engineer can remove it for servicing. Also called fixed disk. hard disk drive (HDD): An electromechanical device as digital video cameras. input: The data or instructions you provide to a computer, communication device or . User's Manual Glossary-9 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 210
raised to the 10th power. See also byte and kilobyte. KB: See kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 211
called a screen. microprocessor: A hardware component contained in a single integrated circuit that carries out instructions. Also called the central processing unit (CPU), one of the main parts of the computer. mode numeric entry, or to control cursor and page movement. User's Manual Glossary-11 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 212
and play: A capability with Windows that enables the system to automatically recognize connections of external devices and make the necessary configurations in the computer. User's Manual Glossary-12 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 213
rectangular, and constructed of fiberglass, to form the attachment surface. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. standard interface for connection of a variety of peripheral devices. User's Manual Glossary-13 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 214
: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage. User's Manual Glossary-14 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 215
to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure. User's Manual Glossary-15 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 216
inserting, 8-2 problems, 9-11 removing, 8-3 External monitor, 1-6, 2-6, 8-14 problems, 9-20 F Fingerprint Sensor problems, 9-16 Function keys, 5-2 G Graphics controller, 1-6 H Hard disk drive automatic power off, 1-10 Heat dispersal, 1-10 Hibernation Mode, 1-11 Hot keys, 1-9 User's Manual Index-1 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 217
diskettes, 4-36 Memory, 1-3 expansion, 1-14, 8-8 installing, 8-9 removing, 8-11 User's Manual Index Memory Stick/Memory Stick PRO/Memory Stick PRO Duo problems, 9-12 Modem, 1-8, 4-41 connecting, 4-43 disconnecting, 4-43 problems, 9-21 properties menu, 4-42 region selection, 4-41 Moving the computer - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 218
Analyzing the problem, 9-2 Sound system, 9-19 System start-up, 9-4 TOSHIBA support, 9-24 Touch Pad, 9-13 USB device, 9-16 SD/SDHC memory card, miniSD/microSD Card problems, 9-11 Security lock attaching, 8-19 Sleep TOSHIBA PC Diagnostic Tool, 1-11 TOSHIBA support, 9-24 TOSHIBA Theft Registration, G-2 - Toshiba Qosmio X300 PQX32C-02K01S | Users Manual Canada; English - Page 219
16 USB floppy diskette drive, 8-12 problems, 9-10 using, 8-13 V Video modes, B-1 Video RAM, 1-3 W Web Camera, 1-7 Wireless communication, 4-43 indicator, 4-47 Wireless communication switch, 1-9, 2-1, 4-46 Wireless LAN, 1-8, 4-44 problems, 9-22 X xD picture card problems, 9-12 User's Manual Index-4
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User’s Manual
Qosmio X300