Toshiba Satellite A350 Maintenance Manual - Page 99
Procedure 1, E-SATA device check, Diagnostic check, Connection and replacement check
View all Toshiba Satellite A350 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 99 highlights
632 Troubleshooting Procedures Figure 2-24 E-SATA troubleshooting process To determine if the computer's E-SATA system is functioning properly, perform the following procedures. Figure 2-24 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: E-SATA device check Procedure 2: Diagnostic check Procedure 3: Connection and replacement check Procedure 1 E-SATA device check Connect an E-SATA device to the computer's E-SATA port, then boot the computer for Windows Vista. The computer should automatically detect the E-SATA device. Check whether the device can transmit data to the computer. If the device is able to communicate with the computer, the problem may be intermittent or connections may be faulty. Go to Procedure 2. If communication is impaired, there may be a faulty connection. Go to Procedure 3. Procedure 2 Diagnostic check Run the Diagnostic Program, which will automatically execute the E-SATA port test for transmission, Tests and Diagnostics for more information on how to run the program. If an error is located, go to Procedure 3. If an error does not occur, the E-SATA port is functioning properly. Procedure 3 Connection and replacement check The transmission cable may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure the transmission cable is firmly plugged into both the E-SATA - compatible device and the E-SATA port of the computer. If the cable is connected correctly, go to Check 2. Check 2 Make sure the E-SATA port is firmly secured to the system board of the computer. If the malfunction persists, go to Check 3. Check 3 The transmission cable may be damaged. Replace with a good cable. If the malfunction persists, go to Check 4 Satellite A350, SATEGO A350, EQUIUM A350 Series Maintenance Manual 63