Toshiba Satellite L15W-C1390M Satellite/Satellite Pro CL10W/L10W-C Series Wind - Page 125

Verify that the Service Set Identifier SSID, or network

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Page 125 highlights

125 If Something Goes Wrong Wireless networking problems ❖ Verify that your computer can detect access points or routers. If it can detect a Wi-Fi access point or router then it may be a configuration issue. ❖ Verify that signal strength is good using the utility provided with the Wi-Fi adapter. ❖ If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. ❖ Check the Windows Control Panel's Device Manager to verify that the Wi-Fi adapter is recognized by the Windows operating system, and that the driver is loaded. To access the Device Manager, in the Search field, type Device Manager. Click or touch Device Manager, select System and security, and then System. Launch the Device Manager and carefully note any error messages - these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the ( ) key. For more information see "TOSHIBA Function Keys" on page 140. ❖ Use IPCONFIG to verify that the computer has a useful IP address - one other than the private address of 169.254.xxx.xxx assigned by Windows. 1 In the Search field, type Cmd. 2 Click Command Prompt. 3 Enter IPCONFIG/ALL, and then press ENTER. The IP address for each active network adapter will be displayed.

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125
If Something Goes Wrong
Wireless networking problems
❖
Verify that your computer can detect access points or
routers. If it can detect a Wi-Fi access point or router
then it may be a configuration issue.
❖
Verify that signal strength is good using the utility
provided with the Wi-Fi adapter.
❖
If another computer is on the same network, verify that it
has network access, and can connect to the Internet. If,
for example, the other computer cannot browse to a
public Web site, the ISP’s (Internet Service Provider)
service may be disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
-
i.e., that it matches the SSID assigned
to the access point you are attempting to connect
through. SSIDs are case-sensitive.
❖
Check the Windows Control Panel's Device Manager to
verify that the Wi-Fi adapter is recognized by the
Windows operating system, and that the driver is
loaded. To access the Device Manager, in the
Search
field, type
Device Manager
. Click or touch
Device
Manager
, select
System and security
, and then
System
. Launch the Device Manager and carefully note
any error messages
-
these will be very helpful if you
should confer with a support technician at a later time.
To enable or disable wireless communication, use the
(
)
key.
For more information see
“TOSHIBA Function
Keys” on page 140
.
❖
Use IPCONFIG to verify that the computer has a useful
IP address
-
one other than the private address of
169.254.xxx.xxx assigned by Windows.
1
In the
Search
field, type
Cmd
.
2
Click
Command Prompt
.
3
Enter
IPCONFIG/ALL
, and then press
ENTER
.
The IP address for each active network adapter will be
displayed.
NOTE