Toshiba Satellite P55-A5200 User Guide

Toshiba Satellite P55-A5200 Manual

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  • Toshiba Satellite P55-A5200 | User Guide - Page 1
    Satellite®/Satellite Pro® P70/P50/P40-A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS
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    state of California only. Model: Satellite®/Satellite Pro® P70/P50/P40-A Series all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
  • Toshiba Satellite P55-A5200 | User Guide - Page 3
    OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical
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    radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com.
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    . If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more
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    found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that
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    problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba harmful interference to co-channel Mobile Satellite systems. Please note that high-
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    guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that
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    User's Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service
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    to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l' 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. Please note that high-power radars are allocated as primary users of
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    in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage
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    only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies
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    - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 Countries MHz Channels: 36, 40, 44, 48 Indoor Only Austria O Belgium, France, O Switzerland/ Liechtenstein Denmark, Finland, O Germany, Greece, Ireland, Italy, Luxembourg, Netherlands
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    Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article
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    stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment
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    stipulated in the Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of
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    INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT
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    18 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
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    to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in
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    Contents Chapter 1: Introduction 26 This guide 28 Safety icons 29 Other icons used 29 Your computer's features and specifications 30 Documentation 30 Service options 30 Chapter 2: Getting Started 31 Selecting a place to work 31 Setting up a work environment 31 Keeping yourself comfortable
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    fan 39 Setting up your computer 39 Connecting to a power source 40 Charging the main battery 42 Using the computer for the first time 43 Initial setup 43 Setting up your software 44 Registering your computer with Toshiba 44 To Shut down your computer 45 To Restart your computer 45 To
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    optical media 87 Removing a disc with the computer on ......... 88 Removing a disc with the computer off ......... 89 Toshiba's online resources 89 Chapter 4: Mobile Computing 90 Toshiba's energy-saver design 90 Running the computer on battery power 90 Battery Notice 91 Power management 92
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    Contents 23 Monitoring battery power 94 Determining remaining battery power 95 What to do when the main battery runs low 96 Setting battery notifications 96 Conserving battery power 97 Power Plans 98 Using the eco power plan 99 Changing the main battery 100 Removing the battery from the
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    Desktop Assist 119 Media & Entertainment 120 Tools & Utilities 121 Support & Recovery 122 eco Utility 123 Password Utility 124 Using a Creator 137 Service Station 137 TOSHIBA Application Installer 138 Chapter 7: If Something Goes Wrong 139 Problems that are easy to fix 139 Problems when
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    problems 155 Sound system problems 156 Printer problems 156 Wireless networking problems 157 DVD operating problems 159 Develop good computing habits 160 Data and system configuration backup in the Windows® operating system ........ 161 If you need further assistance 166 Contacting Toshiba
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    can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 26
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    which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality.
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    product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8. You
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    Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will
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    this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem
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    information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting
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    recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space
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    work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is
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    ❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is
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    the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet
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    your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light
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    3. Remove the battery pack, if applicable. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface
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    38 Getting Started Selecting a place to work Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the
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    can use it. To use external power or to charge the battery you must attach the AC adaptor. See "Connecting to a power source" on page 40.
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    40 plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric serious injury. Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
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    Getting Started Connecting to a power source 41 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the
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    AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main
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    . Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer.
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    first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers
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    Getting Started To Shut down your computer 45 To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power
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    46 Getting Started To place your computer in Sleep mode 3 In the lower right of the screen click or touch the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click or touch the Restart option. The computer closes all open applications, and restarts the
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    , when you restart the computer, you can continue working from where you left off. Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Setting up your software" on page 44. After starting your computer for the first time you may
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    48 Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may be
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    Getting Started Adding memory (optional) 49 Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel's storage drive light and the drive in-use light are off. If you turn off the power while a disk/disc is
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    built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the
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    Getting Started Adding memory (optional) 51 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning
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    52 Getting Started Adding memory (optional) latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Back of computer Slot B Slot A (Sample
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    Getting Started Adding memory (optional) 53 Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition,
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    54 Getting Started Removing a memory module Removing a memory module If you need to remove a memory module: 1 Complete steps 1-10 in "Installing a memory module" on page 48 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer
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    Getting Started Removing a memory module 55 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is
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    56 Getting Started Recovering the Internal Storage Drive NOTE From time to time, Windows® will display a pop-up that says, "Do you want to allow the following program to make changes to this computer?" This is a security feature to prevent programs or people from doing things on your computer
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    Getting Started Recovering the Internal Storage Drive 57 on page 57 and "Restoring from recovery media" on page 59. NOTE ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files,
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    , in the Search field, type Recovery Media Creator. In the list that appears, click or touch your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of
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    disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or USB flash drive(s) will be erased during the process of
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    executed all data on your internal storage drive will be deleted and rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Click or touch Finish
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    your PC (with user's data) Using "Refresh your PC" recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data backup. Please make a complete back up of your data to external media before executing the recovery. For more
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    your PC without affecting your files," and click or touch Get Started. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see "Backing up your work
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    Getting Started Recovering the Internal Storage Drive 63 6 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click or touch the Refresh button. 8 Your system will
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    64 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch General. 5 Scroll down to "Remove everything and reinstall Windows," and click or touch Get Started. The "Reset your PC"
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    Getting Started Recovering the Internal Storage Drive 65 6 Click or touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive
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    swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm and, in the Search field, type TOSHIBA Application Installer. In the list that appears, click or touch your selection. Search field (Sample Image) Installing drivers and applications 2 Click or touch
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    NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (
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    the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button
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    the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following:
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    by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press F5. For
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    port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect the external display device.
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    72 Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new
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    Getting Started Using external display devices 73 This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P
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    , and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 98. There are additional
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    . The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure
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    76 Getting Started Caring for your computer 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable
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    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using
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    78 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the
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    Learning the Basics Using the keyboard 79 Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard (Sample
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    , F5 turns the touch pad ON/OFF. For more information, see "TOSHIBA Function Keys" on page 169. Special Windows® keys Windows® key Application key last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 107 ❖ Application key-Has
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    Learning the Basics Touch screen 81 Touch screen Your computer may come with a touch screen, enabling direct interaction with displayed apps and programs through simple or multi-touch gestures. Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and
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    82 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or
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    Learning the Basics Saving your work 83 Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click or touch to open, or swipe your finger to the left from the right edge of the screen. To Start an app using the Search function,
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    (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These DVD disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will
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    disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the
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    86 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button
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    the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually
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    on your optical disc drive may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities
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    a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of
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    in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer
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    variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system's battery life under any conditions other
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    not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the
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    Mobile Computing Charging batteries 93 TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting
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    94 Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary
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    Mobile Computing Monitoring battery power 95 HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep
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    96 Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current
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    Mobile Computing Monitoring battery power 97 4 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the
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    98 Mobile Computing Monitoring battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power
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    Mobile Computing Using the eco power plan 99 NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power
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    main battery Changing the main battery NOTE This User's Guide covers an entire product series. Certain models may not have for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper
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    101 Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see "To Shut down your computer" on page 45. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display
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    102 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane
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    sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but
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    (for models with an accessible battery only). Disposing of your computer NOTE This User's Guide covers an entire product series. Certain models may not have an accessible battery. For on page 19, or for complete information about Toshiba's recycling programs and initiatives, please visit http://us
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    possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture
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    cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to
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    ® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with
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    108 Exploring Your Computer's Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components
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    features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change
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    110 Exploring Your Computer's Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location
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    111 Exploring Your Computer's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short
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    or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the additional software, external hardware or services. Availability of public wireless LAN , use the F12 key. For more information see "TOSHIBA Function Keys" on page 169. NOTE When Airplane mode
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    113 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network
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    114 Exploring Your Computer's Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is
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    Camera is active. NOTE When the Web camera is not active the indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, SDXC, or MultiMediaCard® (MMC®) media. These media can be used with a variety of digital
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    card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter
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    117 Exploring Your Computer's Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays
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    is available on your system. ❖ Desktop Assist ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Function Key ❖ HDD Protection Utility ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 118
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    touch the Desktop Assist icon. The Desktop Assist window appears. (Sample Image) Desktop Assist window The Desktop Assist offers several options: ❖ Media & Entertainment ❖ Tools & Utilities ❖ Support & Recovery
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    120 Utilities Desktop Assist Media & Entertainment The features available in this category are: ❖ TOSHIBA Optical Disc Player ❖ Audio Enhancement (Sample Image) Desktop Assist window - Media & Entertainment tab
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    121 Utilities Desktop Assist Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ Password Utility ❖ System Settings ❖ Function Key ❖ HDD Protection Utility (Sample Image) Desktop Assist window - Tools & Utilities tab
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    122 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide (Sample Image) Desktop Assist window - Support & Recovery tab
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    123 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen
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    protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings
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    125 Utilities Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click or touch Password Utility. (
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    a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your
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    127 Utilities Password Utility 2 Click or touch Tools & Utilities. 3 Click or touch Password Utility. 4 Click or touch User Password. (Sample Image) User Password tab 5 Click or touch Set. 6 Enter your password, and then enter it again to verify. 7 Click or touch Set. 8 Click or touch OK to save
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    128 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility, or while in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities. 3 Click
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    129 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings, or
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    130 Utilities System Settings ❖ Display-Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the ( ) + P keys to toggle
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    Utilities This utility displays whether the "USB Sleep and Charge function" is enabled or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." 1 While in the Desktop screen double-click or touch the Desktop Assist icon. 2 Click or touch Tools & Utilities
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    132 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to
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    will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device
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    USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. Sleep and Music Your Toshiba computer may be equipped with the "Sleep and Music" feature that allows you to listen to music stored on a portable audio device using the speakers
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    135 Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer's hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection,
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    136 Utilities Function Key Function Key Turns notifications for the keyboard backlight and touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
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    box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 57. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other
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    screen double-click or touch the Desktop Assist icon. 2 Click or touch Support & Recovery. 3 Click or touch TOSHIBA Application Installer. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 4 Click or touch the item you want to install
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    . This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application
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    140 If Something Goes Wrong Problems when you turn on the computer If you are working in a continue working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure
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    try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your computer
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    been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the computer is on. If the battery light is blinking when the computer
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    program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several
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    ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will " The Operating System will automatically look for problems and repair them if possible. Command Prompt Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file
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    Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will loop where it fails, attempts to restart, and fails again repeatedly. Internet problems My Internet connection is very slow. Many factors contribute to the speed with
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    properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager
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    used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help
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    148 If Something Goes Wrong Memory problems 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift
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    receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some
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    site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Changing the main battery" on page 100. Keyboard problems NOTE To
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    -in screen, make sure the display priority is not set for an external monitor. To do this, press F4. If this does not correct the problem, press F4 again to return the display priority to its previous setting. HINT: Pressing the F4 key several times will advance you through the display
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    Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal
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    the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Error-checking NOTE This feature is not available for optical disc drives.
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    be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs.
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    If Something Goes Wrong Optical disc drive problems Optical disc drive problems You cannot access a disc in the is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical disc drive eject
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    you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check
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    problems Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless
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    note any error messages - these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the F12 key. For more information see "TOSHIBA Function Keys" on page 169. ❖ Use IPCONFIG to verify that the computer has
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    drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. on page 147 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new
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    programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See "Computing tips" on page 77 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an
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    you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The
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    162 If Something Goes Wrong Develop good computing habits 3 In the left pane, click or touch System Protection. The System Protection tab of the System Properties window appears. 4 Click or touch Configure. 5 Under Restore settings select Turn on System Protection. 6 Click or touch OK. 7 Click or
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    you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well instructions to back up your files.
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    Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files". General tips for installing hardware and complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the
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    will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
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    computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support
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    information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia
  • Toshiba Satellite P55-A5200 | User Guide - Page 168
    A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL
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    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad
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    170 TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
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    Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options
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    /disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 67. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This
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    ❖ Enables the wireless antenna (Airplane mode is OFF). Keyboard Function keys Fn+ This TOSHIBA Function key allows you to zoom out. Fn+ This TOSHIBA Function key allows you to zoom in. Fn+ This TOSHIBA Function key turns the backlit keyboard ON and OFF. (Available on certain models.) Zoom
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    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA
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    TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD
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    Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per
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    Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as
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    developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you
  • Toshiba Satellite P55-A5200 | User Guide - Page 179
    179 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM.
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    Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing
  • Toshiba Satellite P55-A5200 | User Guide - Page 181
    181 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in
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    182 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs
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    Control)- One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the
  • Toshiba Satellite P55-A5200 | User Guide - Page 184
    . internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing
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    185 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical
  • Toshiba Satellite P55-A5200 | User Guide - Page 186
    186 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare
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    where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See
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    in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card
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    them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See
  • Toshiba Satellite P55-A5200 | User Guide - Page 190
    AC power 92 AC power light 40 accessing network 113 adding memory check total memory 55 memory (optional) 47 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings
  • Toshiba Satellite P55-A5200 | User Guide - Page 191
    will not start troubleshooting 140 computing habits troubleshooting 160 computing tips 77 connecting AC adaptor 40 AC adaptor cord to Support & Recovery tab 122 Tools & Utilities tab 121 Device Manager fixing a problem 146 directing display output 72 disabling touch pad 70 display troubleshooting
  • Toshiba Satellite P55-A5200 | User Guide - Page 192
    DVD removing with computer off 89 removing with computer on 88 DVD player troubleshooting 159 DVDs using 84 E eco power plan 99 eco Utility® 123 eject recovery 56 K keyboard function keys 80 special Windows® keys 80 troubleshooting 150 using 79 keys function keys 80 L LEDs system indicator lights
  • Toshiba Satellite P55-A5200 | User Guide - Page 193
    removing 54 microphone using 113 monitor connecting 72 monitor problems troubleshooting 151 monitoring battery power 94 mouse properties 82 manual eject hole 85 playing optical media 87 recording optical media 87 removing a disc 88, 89 troubleshooting 155 using 84, 85 optical discs troubleshooting
  • Toshiba Satellite P55-A5200 | User Guide - Page 194
    power saving options 97 precautions safety 37 printer troubleshooting 156 problem solving contacting Toshiba 167 Startup options 143 projector connecting 72 R options 98 video cables 71 Service Station 137 setting low battery notifications 96 setting up AC adaptor 40 adding memory (optional) 47 communications
  • Toshiba Satellite P55-A5200 | User Guide - Page 195
    Web site 44 worldwide offices 167 Toshiba accessories memory 47 TOSHIBA Application Installer 138 TOSHIBA Function key zooming in 173 zooming out 173 TOSHIBA Function Keys functions 169 touch pad using 67 touch screen navigation 81 traveling tips 106 troubleshooting 151 AC power light is blinking
  • Toshiba Satellite P55-A5200 | User Guide - Page 196
    does not look correct/ flickers 151 slow Internet connection 145 sound system 156 trouble running discs 156 trouble running programs 154 URL address not found 145 USB Sleep and Charge cannot 80 Windows® operating system desktop 109, 116 troubleshooting 142 Windows® Store 111 wireless networking 112
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GMAD00351010
05/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 139
in this guide.
Satellite
®
/Satellite Pro
®
P70/P50/P40-A Series
User’s Guide