Toshiba Satellite U300 PSU30C-AY308C Users Manual Canada; English - Page 141

Troubleshooting Software Hardware The problems may be caused by your software or disc. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the operating system documentation. If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ USB ■ Self test ■ Memory expansion ■ Power ■ Sound system ■ Real Time Clock ■ Monitor ■ Keyboard ■ Modem ■ LCD panel ■ LAN ■ Hard disk drive ■ Wireless LAN ■ Recovery Discs ■ FingerPrint Sensor ■ DVD Super Multi drive ■ PC/Express Card ■ Pointing device System start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password User's Manual 9-3