Vizio D43n-E1 User Manual English - Page 47

Limited Warranty D UNITED STATES AND CANADA phone at 877 MY VIZIO (877-698-4946). The VIZIO Technical Support What This Warranty Does Not Cover BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL hours are 6:00AM to 9:00PM Monday through Friday and 7:00AM to This warranty does not cover: (a) cosmetic damage; (b) normal wear and THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, 4:00PM Saturday and Sunday, Pacific Time. tear; (c) improper operation; (d) improper voltage supply or power surges; PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, Your Obligations Before Service misuse, modifications or adjustments; (i) installation, set-up, or repairs WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR You must obtain pre-authorization before sending your product to a attempted by anyone other than by a VIZIO authorized service center; A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. VIZIO service center. You may be required to supply a purchase receipt (j) products with unreadable or removed serial numbers; (k) products This warranty contains a binding arbitration agreement and a class action (or copy) to show that the product is within the warranty period. requiring routine maintenance; or (l) products sold "AS IS", "CLEARANCE", waiver for United States residents. If you live in the United States, the When you return a product to a VIZIO service center, you must ship the "FACTORY RECERTIFIED", or by a non-authorized reseller. binding arbitration agreement and class action waiver affect your rights product in its original packaging or in packaging that affords an equal under this warranty. Please read the text under the section titled "Binding degree of protection. VIZIO Technical Support will provide instructions for What to Do If You Are Not Satisfied With Service Arbitration Agreement; Class Action Waiver (U.S. Residents Only)" packing and shipping the product to the VIZIO service center. If you feel VIZIO has not met its obligations under this warranty, you may carefully. ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A attempt to resolve the issue informally with VIZIO. If you are unable to PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL resolve the issue informally and wish to file a formal claim against VIZIO, How Long This Warranty Lasts SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored and if you are a resident of the United States, you must submit your claim For non-commercial use, VIZIO warrants the product on the terms set to its original state. You will be responsible for restoring all applicable user to binding arbitration according to the procedures described below, forth below for one (1) year from the date of original purchase. For data and downloaded applications. Recovery and reinstallation of user unless an exception applies. Submitting a claim to binding arbitration commercial use, VIZIO warrants this product on the terms set forth below data and downloaded applications is not covered under this warranty. means that you do not have the right to have your claim heard by a judge for ninety (90) days from the date of original purchase. In order to protect your personal information, VIZIO recommends that or jury. Instead your claim will be heard by a neutral arbitrator. you always clear all personal information from the product before it is What This Warranty Covers serviced, regardless of the servicer. Binding Arbitration Agreement; Class Action Waiver (U.S. Residents VIZIO warrants the product against defects in materials and workmanship Only) when the product is used normally in accordance with VIZIO's user guides VIZIO's Responsibilities UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS and manuals. If VIZIO determines that a product is covered by this warranty, VIZIO will COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY Except where restricted by law, this warranty applies only to the original (at its option) repair or replace it, or refund the purchase price to you. OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING purchaser of a new product. The purchase must have been made from an There will be no charge for parts or labor during the warranty period. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS authorized retailer in the United States (including Puerto Rico) or Canada. Replacement parts may be new or recertified at VIZIO's option and sole WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT'S The product must also be located in the country where it was purchased discretion. Replacement parts and VIZIO's labor are warranted for the SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING at the time of warranty service. remaining portion of the original warranty or for ninety (90) days from ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION warranty service, whichever is longer. ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED Zero Bright Pixel Defect Guarantee (Displays Only) Types of Service BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH Your product may qualify for a warranty against "zero bright pixel" defects ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY for the duration of the warranty on select new product purchases. To Displays that are 32 inches or larger will usually be serviced in-home. PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more determine if this guarantee applies to your product, refer to the model's In-home service requires complete and easy access to the product and about the American Arbitration Association and its rules for arbitration product information page at www.vizio.com, look for the "zero bright does not include de-installation or re-installation of the product. In-home by visiting www.adr.org or by calling 800-778-7879. Since this warranty pixel" guarantee on the box, or contact VIZIO Technical Support at the service is subject to availability. VIZIO will provide other service options concerns a transaction in interstate or international commerce, the email address or telephone number below. when in-home service is not available. Federal Arbitration Act will apply. All other VIZIO products must be sent to a VIZIO service center to obtain The filing fees to begin and carry out arbitration will be shared between How to Get Service warranty service. VIZIO is not responsible for transportation costs to the you and VIZIO, but in no event will your fees ever exceed the amount Before obtaining warranty service, you may visit www.vizio.com for service center, but VIZIO will cover return shipping to the customer. allowable by the American Arbitration Association, at which point VIZIO additional help and troubleshooting. To obtain warranty service, contact VIZIO Technical Support via email at [email protected] or via will cover all additional administrative fees and expenses. VIZIO waives its 47