Vizio M50-E1 User Manual - Page 56

Limited Warranty D UNITED STATES AND CANADA VIZIO Technical Support via email at [email protected] or via What This Warranty Does Not Cover BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL phone at 877 MY VIZIO (877-698-4946). The VIZIO Technical Support This warranty does not cover: (a) cosmetic damage; (b) normal wear and THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, hours are 6:00AM to 9:00PM Monday through Friday and 7:00AM to tear; (c) improper operation; (d) improper voltage supply or power surges; PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO M Saturday and Sunday, acific Time. (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, misuse, modifications or ad ustments i installation, set-up, or repairs WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR Your Obligations Before Service attempted by anyone other than by a VIZIO authorized service center; A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. You must obtain pre-authorization before sending your product to a (j) products with unreadable or removed serial numbers; (k) products This warranty contains a binding arbitration agreement and a class action VIZIO service center. You may be required to supply a purchase receipt requiring routine maintenance; or (l) products sold "AS IS", "CLEARANCE", waiver for United States residents. If you live in the United States, the (or copy) to show that the product is within the warranty period. "FACTORY RECERTIFIED", or by a non-authorized reseller. binding arbitration agreement and class action waiver affect your rights When you return a product to a VIZIO service center, you must ship the under this warranty. Please read the text under the section titled "Binding product in its original packaging or in packaging that affords an equal What to Do If You Are Not Satisfied With Service Arbitration Agreement; Class Action Waiver (U.S. Residents Only)" degree of protection. VIZIO Technical Support will provide instructions for If you feel VIZIO has not met its obligations under this warranty, you may carefully. packing and shipping the product to the VIZIO service center. attempt to resolve the issue informally with VIZIO. If you are unable to ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A resolve the issue informally and wish to file a formal claim against VIZIO, How Long This Warranty Lasts PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL and if you are a resident of the United States, you must submit your claim For non-commercial use, VIZIO warrants the product on the terms set SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to binding arbitration according to the procedures described below, forth below for one (1) year from the date of original purchase. For to its original state. You will be responsible for restoring all applicable user unless an exception applies. Submitting a claim to binding arbitration commercial use, VIZIO warrants this product on the terms set forth below data and downloaded applications. Recovery and reinstallation of user means that you do not have the right to have your claim heard by a judge for ninety (90) days from the date of original purchase. data and downloaded applications is not covered under this warranty. or jury. Instead your claim will be heard by a neutral arbitrator. In order to protect your personal information, VIZIO recommends that What This Warranty Covers you always clear all personal information from the product before it is Binding Arbitration Agreement; Class Action Waiver (U.S. Residents VIZIO warrants the product against defects in materials and workmanship serviced, regardless of the servicer. Only) when the product is used normally in accordance with VIZIO's user guides UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS and manuals. VIZIO's Responsibilities COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY Except where restricted by law, this warranty applies only to the original If VIZIO determines that a product is covered by this warranty, VIZIO will OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING purchaser of a new product. The purchase must have been made from an (at its option) repair or replace it, or refund the purchase price to you. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS authorized retailer in the United States (including Puerto Rico) or Canada. There will be no charge for parts or labor during the warranty period. WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT'S The product must also be located in the country where it was purchased eplacement parts may be new or recertified at VIZIO s option and sole SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING at the time of warranty service. discretion. Replacement parts and VIZIO's labor are warranted for the ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION remaining portion of the original warranty or for ninety (90) days from ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED Zero Bright Pixel Defect Guarantee (Displays Only) warranty service, whichever is longer. BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH Your product may qualify for a warranty against "zero bright pixel" defects ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY for the duration of the warranty on select new product purchases. To Types of Service PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more determine if this guarantee applies to your product, refer to the model's Displays that are 32 inches or larger will usually be serviced in-home. about the American Arbitration Association and its rules for arbitration product information page at www.vizio.com, look for the "zero bright In-home service requires complete and easy access to the product and by visiting www.adr.org or by calling 800-778-7879. Since this warranty pixel" guarantee on the box, or contact VIZIO Technical Support at the does not include de-installation or re-installation of the product. In-home concerns a transaction in interstate or international commerce, the email address or telephone number below. service is subject to availability. VIZIO will provide other service options Federal Arbitration Act will apply. when in-home service is not available. The filing fees to begin and carry out arbitration will be shared between How to Get Service All other VIZIO products must be sent to a VIZIO service center to obtain you and VIZIO, but in no event will your fees ever exceed the amount Before obtaining warranty service, you may visit www.vizio.com for warranty service. VIZIO is not responsible for transportation costs to the allowable by the American Arbitration Association, at which point VIZIO additional help and troubleshooting. To obtain warranty service, contact service center, but VIZIO will cover return shipping to the customer. will cover all additional administrative fees and expenses. VIZIO waives its 54