Vonage VWRVD Quick Start Guide - Page 13

At this point, you should have both a dial tone and Internet connectivity. 3. Try opening your web browser to view a web page. If you cannot view a web page, check to see whether your cable or DSL provider is having connection problems in your area. If your Internet connection works, but you don't hear a dial tone or a voice recording: 1. Be sure your phone is plugged in to the Green Phone Port 1 on the rear panel of the Vonage Device, and that it is disconnected from the wall jack that a traditional phone uses. 2. Reset all of your equipment as described on page 10. After you reset all your equipment, pick up your telephone handset to listen again for a dial tone. If you hear a voice recording instructing you to connect your phone to the Green Phone 1 Port: 1. Hang up your phone. 2. Confirm that the phone cord is firmly plugged into the Green Phone Port 1, and listen again for a dial tone. If you're still having trouble, please call 1-VONAGE HELP (1-866-243-4357). In Canada, call 1-877-272-0528. 11