Vtech Kidizoom Plus User Manual - Page 17

Kidizoom Plus™ Frequently Asked Questions - software

Page 17 highlights

Kidizoom Plus™ Frequently Asked Questions Question 6: I can't install the Kidizoom PlusTM software on Windows® XP and get a message saying "check if you have permission to install the software." Answer: It sounds like your user account lacks the administrative rights to install external software. Please check with your computer's administrator to fix the problem. Question 7: Can the date stamp be changed on the pictures? Answer: The pictures taken by the Kidizoom PlusTM do not have any time and date stamp written to its file. This is added by Windows when you upload the pictures on your computer, and it can only be changed through the use of third party software. Question 8: My camera turns on then immediately shuts off. Answer: Please make sure you are using new batteries. If there is no bad contact due to dirt on the contact spring/plate or deformation of the contact spring or plate, the power should be able to turn on. If the problem persists after normal battery installation, then you might have a defective unit. Question 9: Why are my pictures sometimes grainy and fuzzy? Is there anything I can do to improve the picture quality? Answer: In a poorly lit environment, the frame rate (shutter speed) drops to allow for a longer exposure time. The downside of this is that any movement in the frame, or of the hand holding the camera, can result in greater blur. Furthermore, the camera sensor will soften the edges in low light to counteract the darkness by reducing the image noise. This too can sometimes result in a blurred picture. Try to improve the lighting to get better results. The sensitivity of the photo sensor in low lighting conditions and the vulnerability of the image to hand shake have been improved in the most recent models of the Kidizoom PlusTM. Question 10: Can external videos be placed on an SD card and viewed on the camera? I'd like to load a movie or two into the camera for my child to view on car trips. Answer: Our "DV Album" application supports only standard motion jpeg video files. In order to view outside video clips, you would first have to convert the file to this format. Question 11: Can you delete a group of pictures at one time, or do they have to be deleted one at a time on the camera? 15

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±µ
Question ¶:
I can’t install the
Kidizoom Plus
TM
software on Windows
®
XP and get a message saying
“check if you have permission to install the software.”
Answer:
It sounds like your user account lacks the administrative rights to install external software.
Please check with your computer’s administrator to fix the problem.
Question ·:
Can the date stamp be changed on the pictures?
Answer:
The pictures taken by the
Kidizoom Plus
TM
do not have any time and date stamp written
to its file. This is added by Windows when you upload the pictures on your computer, and
it can only be changed through the use of third party software.
Question ¸:
My camera turns on then immediately shuts off.
Answer:
Please make sure you are using new batteries. If there is no bad contact due to dirt on
the contact spring/plate or deformation of the contact spring or plate, the power should
be able to turn on. If the problem persists after normal battery installation, then you might
have a defective unit.
Question ¹:
Why are my pictures sometimes grainy and fuzzy? Is there anything I can do to improve
the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow for a longer
exposure time. The downside of this is that any movement in the frame, or of the hand
holding the camera, can result in greater blur. Furthermore, the camera sensor will soften
the edges in low light to counteract the darkness by reducing the image noise. This too
can sometimes result in a blurred picture. Try to improve the lighting to get better results.
The sensitivity of the photo sensor in low lighting conditions and the vulnerability of the
image to hand shake have been improved in the most recent models of the
Kidizoom
Plus
TM
.
Question ±0:
Can external videos be placed on an SD card and viewed on the camera? I’d like to load
a movie or two into the camera for my child to view on car trips.
Answer:
Our “DV Album” application supports only standard motion jpeg video files. In order to
view outside video clips, you would first have to convert the file to this format.
Question ±±:
Can you delete a group of pictures at one time, or do they have to be deleted one at a
time on the camera?
Kidizoom Plus™ Frequently Asked Questions