Xerox 2218 User Guide - Page 188

Troubleshooting 01_UG.book Page 10 Wednesday, March 7, 2007 3:00 PM Customer Support If a fault cannot be resolved by following the LCD instructions, check the troubleshooting tables in the next section - they may help to solve the problem quickly. If you need further assistance or information, please visit the Xerox website for online solutions and support: http://www.xerox.com If the problem persists, contact the Xerox Welcome Center or your local Xerox representative. The serial number of the machine will be required, together with any relevant error codes. ) For information on locating the serial number, please refer to "Customer Support" on page 1-5. To access the serial number open the side cover using the release latch and then open the front door. The serial number is located on the panel above the Toner Cartridge. The Xerox Welcome Center or local representative telephone number is provided when the machine is installed. For convenience and future reference, please record the telephone number in the space below: Xerox Welcome Center or local representative telephone number: Xerox US Welcome Center: 1-800-821-2797 Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769) Page 10-10 Xerox FaxCentre 2218 User Guide