Xerox 2218 User Guide - Page 196

Troubleshooting 01_UG.book Page 18 Wednesday, March 7, 2007 3:00 PM PROBLEM Faded graphics PROBABLE CAUSE SUGGESTED SOLUTION Toner may be low. Remove the Toner Cartridge and shake it gently to distribute the toner evenly. Then reinstall the Toner Cartridge. Ensure that a spare Toner Cartridge is available. Faxing Problems Solution Chart PROBLEM SUGGESTED SOLUTION Originals are fed diagonally (skewed) Ensure the Document Guides are adjusted to the width of the original being fed. Check the original meets the conditions established for use with this device. The original is not being printed Ensure the originals were placed face-up in the Document Feeder on the paper of the remote Fax or face-down on the Document Glass. even though it is being sent Originals are not sent even if operations are carried out normally Check that the remote Fax is compatible with the machine. This machine supports G3 communications but not G4 communications. Originals cannot be received even if [Start] is pressed Check the telephone cord has not been disconnected. Check the power plug has not been unplugged from the power outlet. Press the manual dial button and listen for a dial tone to ensure the machine and telephone line are working. Check with the party trying to send the original that there are no problems with the remote fax. Paper is not collated Ensure the machine has paper loaded. Check if a paper jam has occurred. Page 10-18 Xerox FaxCentre 2218 User Guide