Xerox 3600B User Guide - Page 55

Understanding display messages, Press Stop Key - fuser door open error

Page 55 highlights

Understanding display messages Messages appear on the control panel display to indicate the printer's status or errors. Refer to the tables below to understand the messages' meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. Note When you call for service, it is very important to tell the service representative the display message. • xxx indicates the media type. • yyy indicates the paper tray. • zzz indicates the media size. Message Meaning Suggested solutions [yyy] Cassette Out [yyy] Paper Empty ADC Not Confirm Error Deve Motor Locked Door Open Duplex Jam 0 Check Inside Duplex Jam 1 Open/Close Door Fuser Door Open Tray cassette is not properly closed. There is no paper in tray. There is a problem in the ADC (Analog to Digital Converter) of your machine. There is a problem with the deve motor that moves the toner supply device. The top cover or rear cover is not securely latched. Paper has jammed during duplex printing. Paper has jammed during duplex printing. The fuser door is not securely latched. To close tray, lower the rear edge, align it with the slot, and slide it into the printer. Load paper in tray. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives. Close the cover until it locks into place. Clear the jam. See page 9.4. Clear the jam. See page 9.5. Open the rear cover and close the fuser door until it locks into place. For the location of the fuser door, see page 9.4. Message Meaning Suggested solutions Fuser Fan Locked There is a problem with the fan for the fuser unit. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives. Inner Temp. Open Cycle Power The inner temperature of the machine is above the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives. Inner Temp. Error Cycle Power The inner temperature of the machine is out of the normal range. Unplug the power cord and plug it back in. If the problem persists, contact the service representatives. Load [yyy] with [zzz] [xxx] The paper size specified in the printer properties does not match the paper you are loading. Load the correct paper in tray. Load Manually Press Stop Key Tray 1(MPT) is empty in manual feed mode. Load a sheet of print material and press Start/Stop. Low Heat Error Cycle Power There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the problem persists, please call for service. LSU Hsync Error Cycle Power A problem has occurred in the LSU (Laser Scanning Unit). Unplug the power cord and plug it back inches. If the problem persists, please call for service. LSU Motor Error Cycle Power A problem has occurred in the LSU (Laser Scanning Unit). Unplug the power cord and plug it back inches. If the problem persists, please call for service. Main Motor Locked There is a problem with the main motor for the machine. Open and then close the top cover. 9.8

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9.8
<
Troubleshooting>
Understanding display messages
Messages appear on the control panel display to indicate the printer’s
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
Note
When you call for service, it is very important to tell the service
representative the display message.
xxx indicates the media type.
yyy indicates the paper tray.
zzz indicates the media size.
Message
Meaning
Suggested solutions
[yyy]
Cassette Out
Tray cassette is not
properly closed.
To close tray, lower
the rear edge, align it
with the slot, and slide
it into the printer.
[yyy]
Paper Empty
There is no paper in
tray.
Load paper in tray.
ADC Not
Confirm Error
There is a problem in
the ADC (Analog to
Digital Converter) of
your machine.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Deve Motor
Locked
There is a problem
with the deve motor
that moves the toner
supply device.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Door Open
The
top cover
or
rear cover
is not
securely latched.
Close the cover until it
locks into place.
Duplex Jam 0
Check Inside
Paper has jammed
during duplex
printing.
Clear the jam. See
page 9.4.
Duplex Jam 1
Open/Close
Door
Paper has jammed
during duplex
printing.
Clear the jam. See
page 9.5.
Fuser
Door Open
The
fuser door
is not
securely latched.
Open the
rear cover
and close the
fuser
door
until it locks into
place.
For the location of the
fuser door
, see
page 9.4.
Fuser Fan
Locked
There is a problem
with the fan for the
fuser unit.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Inner Temp.
Open
Cycle Power
The inner
temperature of the
machine is above the
normal range.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Inner Temp.
Error
Cycle Power
The inner
temperature of the
machine is out of the
normal range.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Load [yyy] with
[zzz] [xxx]
The paper size
specified in the
printer properties
does not match the
paper you are
loading.
Load the correct
paper in tray.
Load Manually
Press Stop Key
Tray 1(MPT) is empty
in manual feed mode.
Load a sheet of print
material and press
Start/Stop
.
Low Heat Error
Cycle Power
There is a problem in
the fuser unit.
Unplug the
power
cord
and plug it back
in. If the problem
persists, please call
for service.
LSU Hsync Error
Cycle Power
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the
power
cord
and plug it back
inches. If the problem
persists, please call
for service.
LSU Motor Error
Cycle Power
A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the
power
cord
and plug it back
inches. If the problem
persists, please call
for service.
Main Motor
Locked
There is a problem
with the main motor
for the machine.
Open and then close
the
top cover
.
Message
Meaning
Suggested solutions