Xerox 3600B User Guide - Page 63

Common PostScript problems The following situations are PostScript language specific and may occur when several printer languages are being used. Note To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Condition Possible cause Suggested solutions PostScript file can not be printed. The PostScript driver may not be installed correctly. • Print a configuration page and verify that the PostScript driver has been installed. • Install the PostScript driver. • If problem consists, contact a service representative. "Limit Check Error" message appears. A PostScript error page prints. The print job was too complex. Print job may not be PostScript. You might need to reduce the complexity of the page or install more memory. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the printer. The optional tray 3 is not selected in the driver. The printer driver has not been configured to recognize the optional tray 3. Open the PostScript driver properties, select the Device Settings tab, and set the Tray 3 option of the Installable Options section to Installed. Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Make sure that your machine is displayed on the list. If not, please, invoke Add new printer wizard to set up your device. • Check if the printer is paused. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains "(stopped)" string, please, press the Start button. After that normal operation of the printer should be restored. The "stopped" status might be activated when some problems in printing occurred. For instance, this could be an attempt to print document when port is claimed by a scanning application. • Check if the port is busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different "consumer" application to the same port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. You should open ports configuration and select the port assigned to your printer. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present owner is not functioning properly. • Check if your application has special print option such as "-oraw". If "-oraw" is specified in the command line parameter then remove it to print properly. For Gimp front-end, select "print" -> "Setup printer" and edit command line parameter in the command item. 9.16