Xerox 7760GX User Guide - Page 144

PhaserSMART Technical Support, Web Links, Favorites, Troubleshooting - printers for sale

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Getting Help PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default web browser to send diagnostic information from your printer to the Xerox website for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. To access PhaserSMART Technical Support: 1. Open your browser and go to www.phaserSMART.com. 2. Enter your printer's IP address in the browser window. 3. Follow the instructions on the screen. Web Links Xerox provides several websites that offer additional help on your Phaser 7760 Printer. A set of Xerox links is installed in your web browser's Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. Use the following websites to obtain more information. Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions: www.phasersmart.com Technical support information for your printer, includes online Technical Support, Knowledge Base, driver downloads, documentation, video tutorials, and much more: www.xerox.com/office/7760support Supplies for your printer: www.xerox.com/office/7760supplies A resource for tools and information, such as interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs: www.colorconnection.xerox.com Local sales and support center: www.xerox.com/office/contacts Printer registration: www.xerox.com/office/register Material Safety Data Sheets identify materials, and provide information on safely handling and storing hazardous materials: www.xerox.com/office/msds (U.S. and Canada) www.xerox.com/environment _europe (European Union) Information about recycling supplies: www.xerox.com/gwa Phaser® 7760 Color Laser Printer 6-24

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Getting Help
Phaser® 7760 Color Laser Printer
6-24
PhaserSMART Technical Support
PhaserSMART Technical Support is an automated, internet-based support system that uses
your default web browser to send diagnostic information from your printer to the Xerox
website for analysis. PhaserSMART Technical Support examines the information, diagnoses
the problem, and proposes a solution. If the problem is not resolved with the solution,
PhaserSMART Technical Support assists you in opening a Service Request with Xerox
Customer Support.
To access PhaserSMART Technical Support:
1.
Open your browser and go to
www.phaserSMART.com
.
2.
Enter your printer’s IP address in the browser window.
3.
Follow the instructions on the screen.
Web Links
Xerox provides several websites that offer additional help on your Phaser 7760 Printer. A set
of Xerox links is installed in your web browser’s
Favorites
folder when you install the Xerox
printer drivers on your computer. The
Troubleshooting
tab in your Windows printer driver
also includes useful links. Use the following websites to obtain more information.
Resource
Link
PhaserSMART Technical Support automatically diagnoses
problems on your networked printer and proposes
solutions:
www.phasersmart.com
Technical support information for your printer, includes
online Technical Support, Knowledge Base, driver
downloads, documentation, video tutorials, and much
more:
www.xerox.com/office/7760support
Supplies for your printer:
www.xerox.com/office/7760supplies
A resource for tools and information, such as interactive
tutorials, printing templates, helpful tips, and customized
features to meet your individual needs:
www.colorconnection.xerox.com
Local sales and support center:
www.xerox.com/office/contacts
Printer registration:
www.xerox.com/office/register
Material Safety Data Sheets identify materials, and provide
information on safely handling and storing hazardous
materials:
www.xerox.com/office/msds
(U.S. and Canada)
www.xerox.com/environment _europe
(European Union)
Information about recycling supplies:
www.xerox.com/gwa