Xerox 790DP Fiery SI Color Server User Guide - Page 130
Fiery XJ Scan problems, Offset Print or Copy, Resampling
UPC - 042215474375
View all Xerox 790DP manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 130 highlights
CC-12 Troubleshooting Fiery XJ Scan problems If this happens: Fiery XJ Scan does not appear in the Adobe Photoshop Acquire menu Fiery XJ Scan images are wrong Fiery XJ Scan does not respond when you click Prescan Try this: • Make sure that the plug-in is installed correctly in the Photoshop Plug-ins folder. For information on where to install software, see Getting Started. • In Photoshop, choose Preferences/Plug-ins from the File menu and verify that the Plugins folder selected corresponds to the folder containing the Fiery XJ Scan. • Verify that the Printer Model in Printer Setup is specified correctly. For example, if MajestiK is selected and you are using a Regal, the scan will appear to be yellow only. • Make sure that the Color Conversion setting in the Scan Options dialog box is set correctly. It should only be set to Match Copy if you are going to scan the file and then print it on the same device. You should select Calibrated RGB if you are going to use EFICOLOR or manipulate the file in any way or print it on any other device. Make sure that it is set to Calibrated RGB if you will be saving the file as an RGB format EPS file and placing it in another application, or if you are going to use the EFICOLOR profile to print CMYK data separated for your specific copier or the Color Rendering Dictionaries (CRDs). The CRDs are used if you print a CMYK file from Photoshop, an RGB file with a PostScript Level 2 Printer Driver (Adobe PostScript Printer Driver for Macintosh, Adobe PostScript Printer Driver for Windows, or Apple LaserWriter Printer Driver version 8.0 or later), or if you use a PostScript Level 2 Printer Driver and select Color Matching and your Printer Profile in the Print dialog box. If the Fiery SI is calibrated to a press standard, select Calibrated RGB, convert the file to CMYK mode in Photoshop, and print it in CMYK mode. • Make sure that the Original option in the Scan Options dialog box is set correctly. If there is an interference pattern (moiré), select Offset Print or Copy for the Resampling setting. • Make sure that the copier is calibrated to the standard for your copier (and not to a press standard, for example). Print the Test Page from the Control Panel to view the current calibration. • The Fiery SI may be in use by another user. Check the status of the Fiery SI, and try again after the job is finished printing.