Zenith SL-5410-GR User Guide - Page 5

Troubleshooting Guide, Technical Service

Get Zenith SL-5410-GR - Heath - 110-Degree Motion Sensing Security Light PDF manuals and user guides
UPC - 016963541009
View all Zenith SL-5410-GR manuals
Add to My Manuals
Save this manual to your list of manuals

Page 5 highlights

TROUBLESHOOTING GUIDE SYMPTOM POSSIBLE CAUSE Lights will not come on. Lights come on in daylight. Lights come on for no apparent reason. 1. Light switch is turned off. 2. F l o o d l i g h t i s l o o s e o r burned out. 3. Fuse is blown or circuit breaker is turned off. 4. Daylight turn-off is in effect (re- check after dark). 5. Incorrect circuit wiring, if this is a new installation. 6. Re-aim the sensor to cover de- sired area. 1. Light control may be installed in a relatively dark location. 2. L i g h t c o n t r o l i s i n Te s t . (Set control switch to an ON-TIME position). 1. Light control may be sensing small animals or automobile traffic (re-aim sensor). 2. Sensitivity is set too high.(Reduce sensitivity.) SYMPTOM POSSIBLE CAUSE Lights stay on continuously. Lights flash on and off. 1. A flood lamp is positioned too close to the sensor or pointed at nearby objects that cause heat to trigger the sensor. (Reposition the lamp away from the sensor or nearby objects). 2. Light control is pointed toward a heat source like an air vent, dryer vent, or brightly-painted heat-reflective surface. (Reposition sensor). 3. Light control is in Manual Mode.(Switch to Auto.) 1. Heat or light from the lamps may be turning the light control on and off. (Reposition the lamps away from the sensor). 2. Heat being reflected from other objects may be affecting the sensor. (Reposition sensor). 3. Light control is in the Test mode and warming up.(Flashing is normal under these conditions). 4. Light may be leaking through the floodlamp reflectors. (Replace the lamps with new high quality PAR 38 lamps). 5. Light is in Flash Alert mode. (This is normal operation. See page 3 to deactivate Flash Alert). Technical Service Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store. If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to: HeathCo LLC P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service * If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase. No Service Parts Available for this Product 598-1303-01 

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
5
598-1303-01
SYMPTOM
Lights will not come
on.
Lights come on
in daylight.
Lights come on
for no apparent
reason.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Flood light is loose or
burned out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect
(re-
check after dark)
.
5. Incorrect circuit wiring, if this is a
new installation.
6. Re-aim the sensor to cover de-
sired area.
1. Light control may be installed in
a relatively dark location.
2. Light control is in Test.
(Set control switch to an
ON-TIME position)
.
1. Light control may be sensing
small animals or automobile traf-
fic
(re-aim sensor)
.
2. Sensitivity is set too high.
(Reduce
sensitivity.)
SYMPTOM
Lights stay on
continuously.
Lights flash on
and off.
POSSIBLE CAUSE
1. A flood lamp is positioned too close to
the sensor or pointed at nearby objects
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects)
.
2. Light control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face.
(Reposition sensor)
.
3. Light control is in Manual Mode.
(Switch
to Auto.)
1. Heat or light from the lamps may be
turning the light control on and off.
(Reposition the lamps away from the
sensor)
.
2. Heat being reflected from other objects
may be affecting the sensor.
(Reposi-
tion sensor)
.
3. Light control is in the Test mode and
warming up.
(Flashing is normal under
these conditions)
.
4. Light may be leaking through the flood-
lamp reflectors.
(Replace the lamps with
new high quality PAR 38 lamps)
.
5. Light is in Flash Alert mode.
(This is
normal operation. See page 3 to de-
activate Flash Alert)
.
TROUBLESHOOTING GUIDE
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance before returning
product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com.
If the problem persists, call* for assistance at
1-800-858-8501
(English speaking only)
,
7:30 AM to 4:30 PM CST
(M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
No Service Parts Available for this Product