ZyXEL B-220 User Guide - Page 54

Problem Connecting to an Access Point, Problems Communicating With Other Computers

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ZyAIR Wireless LAN Utility 6.2 Problem Connecting to an Access Point Table 6-2 Troubleshooting Access Point Connection Problem PROBLEM CORRECTIVE ACTION When using the Windows XP configuration tool, cannot scan for or connect to any access points. The ZyAIR might still be operating in access point mode. This results when you set the ZyAIR to operate in access point mode using the ZyAIR Utility, close the ZyAIR Utility and then use the Windows XP configuration tool. Before you use the Windows XP configuration tool, make sure you set the ZyAIR to operate in station mode before you close and exit the ZyAIR Utility. 6.3 Problems Communicating With Other Computers Table 6-3 Troubleshooting Communication Problems PROBLEM CORRECTIVE ACTION In wireless station mode, the computer with the ZyAIR installed cannot communicate with the other computer(s). A. Infrastructure Make sure that the AP and the associated computers are turned on and working properly. Make sure the ZyAIR computer and the associated AP use the same SSID. Change the AP and the associated wireless clients to use another radio channel if interference is high. Make sure that the computer and the AP share the same security option and key. Verify the settings in the Security screen. B. Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on. Make sure the ZyAIR computer and the peer computer(s) are using the same SS ID and channel. Make sure that the computer and the peer computer(s) share the same security option and key. Change the wireless clients to use another radio channel if interference is high. 6-2 Troubleshooting

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ZyAIR Wireless LAN Utility
6-2
Troubleshooting
6.2
Problem Connecting to an Access Point
Table 6-2 Troubleshooting Access Point Connection Problem
PROBLEM
CORRECTIVE ACTION
When using the Windows
XP configuration tool, cannot
scan for or connect to any
access points.
The ZyAIR might still be operating in access point mode. This results
when you set the ZyAIR to operate in access point mode using the ZyAIR
Utility, close the ZyAIR Utility and then use the Windows XP configuration
tool.
Before you use the Windows XP configuration tool, make sure you set the
ZyAIR to operate in station mode before you close and exit the ZyAIR
Utility.
6.3
Problems Communicating With Other Computers
Table 6-3 Troubleshooting Communication Problems
PROBLEM
CORRECTIVE ACTION
In wireless station mode, the
computer with the ZyAIR
installed cannot
communicate with the other
computer(s).
A.
Infrastructure
Make sure that the AP and the associated computers are turned on and
working properly.
Make sure the ZyAIR computer and the associated AP use the same
SSID.
Change the AP and the associated wireless clients to use another radio
channel if interference is high.
Make sure that the computer and the AP share the same security option
and key. Verify the settings in the
Security
screen.
B.
Ad-Hoc (IBSS)
Verify that the peer computer(s) is turned on.
Make sure the ZyAIR computer and the peer computer(s) are using the
same SS ID and channel.
Make sure that the computer and the peer computer(s) share the same
security option and key.
Change the wireless clients to use another radio channel if interference is
high.